2023 state tax download

[randy53]

I'm having a similar problem with TT2023 desktop, in that when I launched the app, it prompted to update TT23 Federal and State. But I don't have my State downloaded yet. The update completed Federal update, but gets hung on updating the State program. I have to cancel it and choose not to update on next launch. After reading these posts, I assume it's because I have TT2022 with state in the Program Files (x86), and TT2023 is in Program Files.

[Shalini]

I have NJ & NY state tax returns to download but unable to download them

[JotikaT2]

Please see this link and follow the steps to help resolve the download issues.  There are several steps provided that should help you get out of the loop and allow you to download the state returns.

@Shalini 

[9176966822]

I cannot download and install an additional state tax return.

Please advise as to how to fix this.

[SteamTrain]

@9176966822 

Use the link in the post just above yours.