TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Level 1

Question

Kentucky State Tax Error

283 replies
1366 views

When doing the review to e file an error popped up? It said I had an error of a missing EIN or SSN for the dependent care credit and was not eligible to e file. However, I did not claim this credit and it never offered me an option to correct it. I have been through everything multiple times now and can't find it anywhere. What can I do so I can e file this return?

Show previous replies

mds041703

Level 3

02/09/2022 @1845 EST, fixed.

redfoxky

Level 2

Same Kentucky tax error

Ericahaley7

Level 2

Mine finally went through! Hopefully others have luck as well waited since the 3rd!

Cbarr0003

Level 2

Not fixed for me 02/09/2022 @1074_2:06pm est

jglasshalffull

Level 2

THANK YOU FOR THE UPDATE !!!!!!!!!!!!

jglasshalffull

Level 2

Update solved it.

rmhyatt

Level 2

I e-filed my federal and state tax returns. They were rejected because they said I have two 1099R that are the same. They are not the same one is for Russell and one is for Margaret. All the numbers are the same but are for different people. I have filed my taxes for at least 10 years this way with no problem. How can I fix this problem. RH1941

buzagirl

Level 2

I submitted a question on this also. I recently saw other replies that they had success e-filing and the GLITCH was fixed. I just tried e-filing again, but it wouldn't let me...I had to make a phone call to a sales rep which was totally frustrating, trying to get through to anybody....finally, after a 20 minute phone call, it was filed and I received a confirming email stating that.

Christysky

Level 2

I was able to efile around 6:30pm last night with no problem .. The glitch was gone .. But almost 24 hours later the irs has not accepted my return .. I am still pending .. It has never taken this long maybe a few hours at the most …

DH1960

Level 2

Same!

gladyslarry5560

Level 2

When is it getting fixed?

DoninGA

Level 15

@gladyslarry5560 wrote:

When is it getting fixed?

Should be fixed with yesterday's update. If you are using the TurboTax desktop CD/Download editions then you need to update your software to the latest release. Click on Online at the top of the desktop program screen and then click on Check for Updates.

Czman1

Level 2

Got back in TurboTax today, downloaded updates and all is well. I efiled my Ky state return today...

Hooray

pfslou

Level 2

Since this error is occurring with no proposed date to be fixed, can we efile our federal now, and once the error is fixed efile our state?

DoninGA

Level 15

@pfslou wrote:

Since this error is occurring with no proposed date to be fixed, can we efile our federal now, and once the error is fixed efile our state?