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Level 1
Feb 3, 2022 11:58 AM UTC
Question

Kentucky State Tax Error

When doing the review to e file an error popped up? It said I had an error of a missing EIN or SSN for the dependent care credit and was not eligible to e file. However, I did not claim this credit and it never offered me an option to correct it. I have been through everything multiple times now and can't find it anywhere. What can I do so I can e file this return?

    283 replies

    Level 2
    Feb 21, 2022 9:15 PM UTC

    Kentucky has more issues. When doing a non-resident reciprocal state, the taxes paid is not imported so it says you owe much more than you actually do. 

    Level 2
    Feb 24, 2022 3:58 AM UTC

    Interesting that we've been signed up to get the error corrected and they haven't fixed it and now I'm getting emails that the price is going up after Feb 28th and I CANT efile because they haven't corrected the error yet. 🙄🙄

    Level 2
    Feb 24, 2022 6:56 AM UTC

    Our was fixed and went through on 2/09. My sisters too. We both have deposit dates of today (02/24).

    Level 2
    Feb 27, 2022 12:42 AM UTC

    Are you going to extend the 30% discount to KY efilers due to this KY efile error? 

    Level 2
    Sep 2, 2022 7:45 PM UTC

    I had the same problem. For the first time in years, I could not file my Kentucky taxes electronically. I also had the social security error. So I had to mail my return and haven't heard anything back from the State or refund. So frustrating.