Skip to main content
Level 1
February 3, 2022
Question

Kentucky State Tax Error

  • February 3, 2022
  • 154 replies
  • 20 views

When doing the review to e file an error popped up? It said I had an error of a missing EIN or SSN for the dependent care credit and was not eligible to e file. However, I did not claim this credit and it never offered me an option to correct it. I have been through everything multiple times now and can't find it anywhere. What can I do so I can e file this return?

    154 replies

    Level 2
    February 21, 2022

    Kentucky has more issues. When doing a non-resident reciprocal state, the taxes paid is not imported so it says you owe much more than you actually do. 

    Level 2
    February 24, 2022

    Interesting that we've been signed up to get the error corrected and they haven't fixed it and now I'm getting emails that the price is going up after Feb 28th and I CANT efile because they haven't corrected the error yet. 🙄🙄

    Level 2
    February 24, 2022

    Our was fixed and went through on 2/09. My sisters too. We both have deposit dates of today (02/24).

    Level 2
    February 27, 2022

    Are you going to extend the 30% discount to KY efilers due to this KY efile error? 

    Level 2
    September 2, 2022

    I had the same problem. For the first time in years, I could not file my Kentucky taxes electronically. I also had the social security error. So I had to mail my return and haven't heard anything back from the State or refund. So frustrating.