Can't Amend Return

Forum|Forum|5 years ago
October 22, 2020
1 reply
9 views

So, I filed my taxes thru TurboTax for 2018. During this time, I had lived in ND until 10/21/18 and OH after that. It turns out they messed up when filing my taxes. TT put my ND income into my OH taxable income and my entire year of income into my ND taxes. I paid more than I was supposed to for BOTH states. Now, when I try to amend my 2018 return, they expect me to pay them AGAIN for something I already paid them to screw up the first time? Can't even talk to somebody on the phone because I refuse to pay for them to scam me again. Any staff want to help me out, or are you just going to delete this post and move on?

Critter-3

Level 15

If you used and paid for the online program then there is no fee to amend it now ...

See this TurboTax FAQ for help with amending:

https://ttlc.intuit.com/questions/1894381-how-to-amend-change-or-correct-a-return-you-already-filed

If you still need assistance then ask from inside the downloaded federal program to get it ...

Please use the following link to contact Customer Support for further assistance.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

CB5486Author

Level 2

Yeah, I tried amending it. It makes me download their software which seems sketchy AF. But I did it anyway. It tries to charge me $40 for amending my state refund.

Also, that link trying to get a phone number says this:

Free Edition (without PLUS): When you select Talk to a specialist, you'll be asked to add PLUS benefits first.

I should not have to pay to talk to someone because they messed up something I already paid them for. It would be like going to a restaurant, ordering a meal, getting the wrong one, and then bring asked to pay for the replacement meal.

Anything else?

Critter-3

Level 15

Well once the online program has closed for the year the downloaded program is your only free option.

You should not need to pay ...

Go here to go to our Contact us page.
Select your product (CD/Download Mac or CD/Download Windows), your edition (Basic, Deluxe, etc.), ask your question, then select Continue.
Enter your contact info, then select Get the phone number.

The above is the best and most efficient way for you to connect with the right person so that you can get the help you need. If you still require assistance, you can contact us at (800) 446-8848.

Or tell us what you are trying to change and maybe we can help from this forum.