I had entered income items a few weeks ago. I had to leave TT for other business. Now, when I return, it's as though TT is starting all over again at the beginning.
You'll need to sign in or create an account to connect with an expert.
You probably installed a software update. When the TurboTax software is updated, it loses track of where you left off, so it goes back to the beginning of the interview. But all the information you entered is still there. Use the tabs at the top to go back to the expense topics that you were working on.
If you were away from TurboTax for a few weeks, I hope you did install the latest update. If not, do it now. On the Online menu, select Check for Updates.
You probably installed a software update. When the TurboTax software is updated, it loses track of where you left off, so it goes back to the beginning of the interview. But all the information you entered is still there. Use the tabs at the top to go back to the expense topics that you were working on.
If you were away from TurboTax for a few weeks, I hope you did install the latest update. If not, do it now. On the Online menu, select Check for Updates.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
Sstres01
New Member
sydneypav87
New Member
dogz5_Mom1
New Member
biggxj
Level 1
janknepper
Returning Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.