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brickter
New Member

turbotax online issues

I used TurboTax desktop to complete my 2024 taxes, submitted online and accepted by IRS last year.  I decided to use TurboTax online this year for my 2025 taxes.  I was able to successfully upload my 2024 taxes from my desktop and the online version was able to use the uploaded info from 2024 to fill in the personal info for myself and my wife.  When I finished my federal taxes and tried to submit them, as part of recognizing who I was, I needed to input my AGI from 2024.  The online version said it could not find my AGI for 2024 and asked how I submitted my taxes last year.  If it was successful in uploading my 2024 taxes, why could it not find my AGI.  

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