TT will not allow e-file. Doesn't like zero federal and state of CA wages of zero. We are retired and have no W-2 forms. How do we proceed?

[MichaelL1 · Accepted solution]

If all other income is reported such as retirement accounts and Social Security and you have no refunds and all zero's on the return, you are correct that you cannot e-file the return.

You have two choices:

First, it that no return is actually required to be filed, and do nothing.

Second is to paper file the return.  Print it, sign it, date it, and mail it in. 

[phonos]

So, because we have a Federal refund we must file the paper return? And the CA state return cannot be e-filed filed either even though we owe money?  Can we file forms printed double sided ?

[phonos]

Filed paper return. Thanks