Software is stating line 11 (distributions from sect. 457 does not match State amount). The nbrs match but it is suggesting changing the State amount. What should I do?

[LindaS5247]

The situation you described regarding an error flagging state distributions from a 457 account is a known customer experience that is being addressed by the TurboTax development team. It is expected to be resolved after 2/2/2024.

[Mr MaGoo]

After today's TT update, I'm no longer getting this unusual error. Looks like its fixed!

[laurahindy]

Thanks Mr. MaGoo.  You are right.  It is fixed.   I like your handle.  Have a great day.  

[NotaBene]

I still get this error as of today, but the circumstances may be different due to being a PA resident: my sect 457 distribution is not taxable in PA, so while I have an amount in box 11, box 15 says PA with the PA state ID number, box 16 is blank.   This has been the case since I started receiving distributions, but this year TurboTax wants to match the amount in box 11 with state amounts.  

[CatinaT1]

Many things have been corrected in the latest updates to TurboTax. Are you still experiencing this problem?

Make sure you have ran all updates. 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

[cdeneefe]

Problem has been resolved with a recent update.

[NotaBene]

This problem is still happening today.  I spent some time on the phone with TurboTax support last week and discovered at that point that the cause of my problem is that the W-2 dialog does not keep the box 15 state information if the box 16 is blank (or zero).   This results in the SmartCheck flagging that the extra box 11 state information collected after the core W-2 dialog does not match a state in box 15.   The only way around this is to manually open the W-2 form and fill in the box 15 information.

As of today, this problem is not resolved, but I was able to use the workaround.

[Mr MaGoo]

It’s working now.  Thanks for the follow up.

[just wanna finish]

I updated my turbo tax desktop copy today but I continue to have the same problem described by NotaBene re: Box 11 during SmartCheck . State in question is PA. The suggested work-around (manual update of W2 form) is not working for me. 

[CatinaT1]

Many things have been corrected in the latest updates to TurboTax. Are you still experiencing this problem?

Make sure you have ran all updates. 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

[just wanna finish]

Now fixed. Tks!