1099-R lists monies as a distribution rather than a rollover which is what it was. How to upload explanatory documents to turbotax?

[MinhT1]

Enter your 1099-R and in the TurboTax interview, at the question What did you do with the money?, answer that you rolled over to another retirement account. (see screenshot)

[dmertz]

Rollovers are a type of distribution.

[garner-lois]

No I did not. I followed these instructions, checked the rollover box and wrote an explanation. However when I go to the very end to e-file (had even paid for e-file with my credit card and it has been charged) the program would not allow me to file. It kept sending me back to the fact that I had entered zero as the tax due on this rollover amount. Have gone to chat room with this issue and got no response. I will be disputing the charge from Turbotax on my credit card for e-filing my returns since I have not been able to e-file.

[dmertz]

What you describe is almost certainly a user entry error or, less likely, a Form 1099-R improperly prepared by the payer.

1. What is the code in box 7 of the Form 1099-R provided by the payer?
2. Is the IRA/SEP/SIMPLE box marked?
3. Does box 2a of the Form 1099-R provided by the payer show a nonzero amount?
4. Is box 2b Taxable amount not determined marked?
5. Is there any nonzero amount in box 5?

[macuser_22]

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@garner-lois wrote:

...and wrote an explanation...

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Please explain exactally what asked you for an explanation?    Only the substitute 1099-R interview will ask for an explanation or a Traditional IRA distribution when you manually change the carry-forward basis.  Neither of which would be used for a received 1099-R for a rollover.

[dmertz]

TurboTax also asks for an explanation statement if one mistakenly enters a zero in box 2a of TurboTax's 1099-R form when the the code in box 7 is 1, 2 or 7 and the IRA/SEP/SIMPLE box is marked.  For a rollover of a distribution from an IRA, the amount in box 2a of such a Form 1099-R must ALWAYS be the same as the amount in box 1.