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Level 1

My TurboTax state refund was 4182.00 we only received 2789.00 how do I file an appeal and will TurboTax assist me?

Minnesota state refund
1 Reply
Level 20

My TurboTax state refund was 4182.00 we only received 2789.00 how do I file an appeal and will TurboTax assist me?

TT cannot help you ... it is only a DIY program.   Did the state send a letter of explanation ?  Do you understand it ?  Are they correct ?

 

 

If you purchased Audit Defense for your tax return, call Tax Resources, Inc. at (877)-829-9695, or report your notice on their web site at http://intuit.taxaudit.com/. Do not contact the IRS. Let Tax Resources contact them for you.

This is the membership email you should have gotten:  https://ttlc.intuit.com/questions/1901569-when-will-i-get-my-audit-defense-membership-kit

Also read the member agreement at this website -https://turbotax.intuit.com/corp/auditdefense.jsp


If you did not purchase Audit Defense:


TurboTax has a special phone number for help with IRS tax letters, which will be easier than going through regular Customer Support.   At the page below, click on the blue button that says "Get Help from TurboTax Support".  Then it will ask you what tax year is your letter.  Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.

https://support.turbotax.intuit.com/irs-notice/audit-support/