Intuit doesn't open my 1099-nec

[Petula]

When I click on print to print my employee 1099nec, it goes to another page with a number and an open option, nothing happens when I click on open.. the file simply doesn't open. My cellphone is android.

[Shannon B1]

Try clearing “cookies and cache.”  

Here's a TurboTax Help Article with the steps.