I’ve used TurboTax for twenty straight years and even after an hour on the phone, this is the first time I was unable to transfer last year’s return to the current year?

[themuirz-aol-com]

Out of town now, but will re-attack next week.  Appreciate the suggestions.

[themuirz-aol-com]

I found the file on my backup hard drive from last year.  The extension ".tax2020" was not visible , but did return a file.  I was able to get that file to transfer.  Appreciate the help.

[themuirz-aol-com]

I found the file on my backup hard drive from last year.  The extension ".tax2020" was not visible , but did return a file.  I was able to get that file to transfer.  Appreciate the help.

[themuirz-aol-com]

I found the file on my backup hard drive from last year.  The extension ".tax2020" was not visible , but did return a file.  I was able to get that file to transfer.  Appreciate the help.

[jtax]

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@themuirz-aol-com wrote:

I found the file on my backup hard drive from last year.  The extension ".tax2020" was not visible , but did return a file.  I was able to get that file to transfer.  Appreciate the help.

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Sorry we didn't think of that. Windows tries to hide the extension from people because it can be confusing. 

Very glad you found that backup. One can't have too many backups.

[DennisSev]

I have the exact same problem? Please post a solution if you find one.

[DaraLO]

There are solutions posted higher up in this thread, such as this one, if you're using a Mac computer: https://ttlc.intuit.com/community/retirement/discussion/re-i-ve-used-turbotax-for-twenty-straight-ye...

@DennisSev