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Please review the helpful information below, including the article to edit/change/update your W2 information.
Any amount on a Box 12 line will also have an upper-case (capital) letter code associated with it. (If there aren’t any capital letter codes in Box 12, skip it and move on to Box 13.)
Important: Don't confuse the lower-case Box 12 letter (for example, the a in Box 12a) with the capital letters in the drop-down list. For example, if your Box 12a has the letter code D in it, select D (not A) from the drop-down list. And if 12a is blank, leave it blank; don't select A.
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