You appear to be using TTax On-Line --NOT the
downloaded desktop version that is installed on YOUR computer.
If you are using the On-Line version, one of the features is that
the user ID/account can be used for ONE and only one tax return --e-filed
or printed/mailed. (Has always been this way)
If you need (or try) to prepare more than one return you MUST create a new
user ID/account and pay for EACH return --if you want to use the
on-line version. The same e-mail address can be used for multiple
DIFFERENT account ID's.
If you try to prepare a second return using the same ID you will overwrite
all data for the first return
and it will be lost forever; thus if the IRS challenges your first
return you will no longer have a basis
to respond to questions.
Starting another return (with the Online version)
https://ttlc.intuit.com/questions/1894512-how-do-i-start-a-second-return-in-turbotax-online
If you are using the Desktop version (which you install on your own
computer) simply open/launch the program and select the BLUE "Start a
New Return" button (or select "New Return" under the
"File" tab in the menu bar) near the center of the window; TTax
should then save each return with a unique filename based on the first name
listed on the actual return. Multiple returns are no problem and no
additional cost. Make sure you use uniqe file names for each persons’
return. The IRS limits you to 5
e-filed returns; however you can print and mail additional returns.
You can purchase CD (or Download) from TTax at this link:
https://turbotax.intuit.com/personal-taxes/?view=desktop
You should also be aware that many retailers (on-line and storefront)
frequently sell TTax CDs and/or downloads for less. MAKE SURE that the retailer is well
known and not simply a ‘pop-up’ fraudster.
If it is really cheap, it probably is not legitimate.
