I have a W-2 with two State Employer #'s due to a company name change in 2024. There are two separate entries for boxes 15-17 and TT wants one set deleted. What do I do?

[MaryK4]

Depending on what state it is, you may not be required to enter the State Employer Number- try adding the amounts together and using the later name/number.  If the state requires the employer numbers, you will get an e-file error.  

[zoom3888]

The state is NY.  You’re suggesting i pay to submit my taxes and take a chance that the state will accept them.  If they don’t accept them, I’m out the filing fee and can’t file with TT.  What a headache.  Although i appreciate your reply, it’s a terrible solution and it shows that TT is a terrible tax prep software.  After all, i can’t be the first one in the history of TT to run into this.  

[ThomasM125]

The problem likely is that the state won't accept the W-2 entry with two separate employer numbers for various reasons. You will likely run into the same issue no matter what tax preparation program you use. The best recommendation is as mentioned by @MaryK4 to combine the entries and either omit the employer number or just use one of them.

[zoom3888]

Although this solution did work, combing the amounts and keeping the latest state tax id number, I'm dissatisfied with the software.  Since TT flagged it as an error, it should've asked me if I receive two W-2's and which is the current tax id number.  TT should then automatically add the numbers together and delete the other entry.  After doing that, TT should advise the user what was done and why it was done.  It's computer software, easy to complete the task.  I am not a tax preparer and that's why I look to the guidance of TT.   I shouldn't have to fret that my return would be rejected.  As I said, I can't be the only one to come across this issue in the lifetime of TT.   I have other gripes with TT but this is my biggest for this year. 

[BillM223]

To be fair to TurboTax, TurboTax does not create forms like W-2, 1099-R, and so on. Frankly, some of the forms created by employers and various administrators are just gibberish. It is impossible to code for all the possible (and wrong) variations that people might generate - so TurboTax codes for the correctly-created forms and the more common variations. This is not one of them.

I say this as a 5-year-veteran of coding tax software (not TurboTax) and a 9-year Enrolled Agent.