Form 1099-G can represent several different things, such as unemployment compensation, a state income tax refund, etc. But if you are genuinely unable to identify it for yourself, and it doesn't seem to match any of the TurboTax categories, then perhaps this is one of those instances where we could serve you better as a customer if we could talk to you in a live setting (which is not possible to do in the AnswerXchange forum here).
That way we can ask you some probing questions, and you can verbally describe what you have. Working together, we should be able to figure out what kind of 1099-G you have, and then how you can enter it into the TurboTax software.
We therefore invite you to call us. Our tax experts staff our customer service telephone center from 5AM to 9PM (Pacific Time) 7-days a week during tax season.
To initiate this contact, and so that we can help you better, we respectfully request that our customers please take the minute or so required
to fill out a short customer service support ticket. That will not only
help route your call to the appropriate department best equipped to answer your
issue, but the information (text) that you type into the information screen
will also appear on the responding TurboTax agent's customer service computer
screen.
That way we don't need to ask
you to spell your name, tell us what version of the product you are using,
provide us your callback number in case we need to research something for you, etc. Basically, it
speeds the whole customer service process along.
This is the link to our main support ticket webpage:
https://support.turbotax.intuit.com/contact/
Thank you for your inquiry, and we look forward to talking with you soon.
