Contact the company as they should have issued you a 1099R.
If they won't you will need to do a substitute 1099R and enter that in TurboTax for the amount they sent you.
You will go to the 1099R area and enter a substitute 1099R.
I have put two pictures below on how to get started on the 1099R entry. This will capture the loan amount, and you may have to get the EIN off a prior W-2 from the company.
To enter pension and annuity Payments (1099-R)
- Click on Federal Taxes
- Click on Wages and Income
- Click on I'll choose what I work on (if shown)
- Scroll down to Retirement Plans and Social Security
- On IRA, 401(k), Pension Plan Withdrawals (1099-R), click the start or update button
In 2019, did you receive a partial or total distribution of 401K funds?
If so, you should receive a 1099-R reporting the distribution, taxable income, taxes withheld and other important tax coding.
This information is reported to the IRS just like a W-2. Please contact the company to make sure that you receive this form.
See this help.
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Contact the administrator of the retirement account (or pension plan) and request your 1099-R.
If you have received distributions (or payments) from a retirement account (or pension plan), then the administrator of the retirement account (or pension plan) is responsible for filing a Form 1099-R with the IRS to report those payments.
The deadline for sending you a copy of the 1099-R was February 1, 2021.
If you are unable to obtain a copy of your 1099-R, use your records to prepare a Substitute Form 1099-R and a Form 4852 to report the income.
You can enter your retirement distribution (or pension payments) as a substitute form 1099-R:·
Click the Federal Taxes tab at the top.
Select Wages and Income.
Scroll down to the Retirement Plans and Social Security section (Use Jump to Full List, if the entire list isn't displayed.)
Select IRA, 401(k), Pension Plans Withdrawals (1099-R). (See attached screenshot.)
On the screen “Tell Us Which 1099-R You Have”, there is a box “I need to prepare a substitute 1099-R”. Click on that box and continue.