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Can I get past the following message? "Form 5329-S: Your calculations could not be completed. Reference code: 6-538-973". I have downloaded my 1099R twice to no avail.

Absolutely none. Our Massachusetts address came up as Italy. I am not sure why as I have been using TurboTax since it came on a floppy disc. I went in and deleted the crazy form. My taxes have been e-filed and accepted.

Can I get past the following message? "Form 5329-S: Your calculations could not be completed. Reference code: 6-538-973". I have downloaded my 1099R twice to no avail.

This was a real pain to deal with, but I finally figured it out. 

 

step 1: Save your work.

step 2: Shut down Turbo Tax COMPLETELY.

step 3: Restart Turbo Tax

step 4: Get past the "Getting started w/ Turbo Tax" message

step 5: Go to and Edit "Mailing Address & Phone Number" where it states "Other Country" next to your town/state/zip. Please change it to the correct US Address Town, State & Zip.

step 6: Check to make sure that "Other Country" has been replaced by your US State.

 

This problem has to do with Turbo Tax expecting a Foreign Address when the User actually has no Foreign address.

 

Credit goes to wfleeonard03 as I found the solution here:

https://ttlc.intuit.com/community/taxes/discussion/re-after-latest-update-turbotax-filled-in-other-c...

 

I hope this helps some of you. 

 

This took a lot of time out of my day, but I figured that people that run into this problem should try the above sequence of steps at least once. 

 

Take care everyone and good luck with completing our Tax returns. 

lacalvillo
Returning Member

Can I get past the following message? "Form 5329-S: Your calculations could not be completed. Reference code: 6-538-973". I have downloaded my 1099R twice to no avail.

Did you ever get the error code fixed, I am having the same issue and don't know how to correct the problem. I don't have a foreign address and it won't let me continue to file my tax return. Thank you

HopeS
Expert Alumni

Can I get past the following message? "Form 5329-S: Your calculations could not be completed. Reference code: 6-538-973". I have downloaded my 1099R twice to no avail.

Before following the steps below, clear your Cache using the link below:

 

How to Clear Cache

 

  1. Sign in to TurboTax and open or continue your return.
  2. Select My Info from the left menu.
  3. On the Personal info summary page, select Edit next to Taxpayer.
  4. Select the Continue button at the bottom.
  5. Select Edit next to Mailing Address. Make sure you select "US Address " in the drop-down.
  6. Click Continue. There should be no foreign issue.

 

 

@lacalvillo 

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