Although My AGI is less than 60k, turbotax is subtracting the 1500 I received for ATC. Please fix this!!

[jgagliardi26]

TurboTax is broken!

[DanaB27]

Please be aware, when you enter your children and answer some follow-up questions TurboTax adds the full Child Tax Credit to your refund number shown at the top.  But when you enter the Advanced Child Tax Credit payments, your refund shown will go down because now only the remaining part of the Child Tax Credit is included in the refund instead of the full amount.

You can see your remaining Child Tax Care Credit amount on line 28 of Form 1040. 

To preview your Form 1040:

1. Click on "Tax Tools" in the left menu
2. Click "Tools"
3. Click "View Tax Summary" in the Tool Center window
4. Click on "Preview my 1040" on the left

If you are not claiming a child this year but received the advance payments then you might qualify for repayment protection. If you are eligible for repayment protection of the advanced child tax credit payments, it should show up on Form 8812. There also will not be an amount on Line 19 of Schedule 2.

[jgagliardi26]

Well that is my point. I qualify for repayment protection since my AGI is less 60k as a joint marriage filer. I've checked Schedule 8812 Part III and nothing is filled out. So, as I stated in the title, the TurboTax software is broken and is cheating thousands of dollars from customers. I have been using turbotax for years but this is unacceptable and will no longer use it. 

[RaifH]

If Form 8812 Part III is blank, that means your Advanced Child Tax Credit payments do not exceed the total Child Tax Credit you are eligible for. If you do not have to refund the advanced child tax credit payments, the system will not apply the repayment protection.

If you have not yet entered the advanced child tax credit payments, you must do that first. To enter the Advanced Child Tax Credit payments:

1. You should have received Letter 6419 from the IRS which states the amount of Advanced Child Tax Credit you have already received. If you do not have that letter, you can get the information from the IRS website. 
2. In your TurboTax return search for Child Tax Credit and use the Jump to link then Continue.
3. Answer the question on the Let's start with where you spent the most time in 2021 screen and Continue.
4. On the Tell us about any advance Child Tax Credit payments screen, answer Yes, enter the amount from your letter in the Tell us about any advance Child Tax Credit payments box, and Continue.
   1. If your spouse also received payments, be sure to enter that amount as well as a combined total for both of you.
5. Answer the questions on the following screens, confirm your amount on the Let's recheck your advance Child Tax Credit payments screen, and Continue.

If your AGI is less than $60k and you are not claiming your child in 2021, you will not have to pay back the $1,500 you have already received, but you also will not get an additional $1,500. Both Line 28 of Form 1040 and Line 19 of Schedule 2 will be blank. If there is no Schedule 2 on your return, then that also means you were not forced to repay the advanced child tax credit you received.