1099-R Distribution code (box 7) H with IRA/SEP/SIMPLE unchecked

[kracu18]

I have form 1099-R from my financial institute where I rolled over my Roth 401k to Roth IRA as it is. When I filed my tax it is checking the 4c as rollover with no amount on 4a and adding amount to 5a without checking any option to 5c as result my return was rejected by IRS with reason code : "F1040-478 - If Form 1040, 'IRADistributionRolloverInd', 'IRADistributionQCDInd' or 'IRADistributionOtherInd' is checked, then 'IRADistributionsAmt' or 'TaxableIRAAmt' must have a non-zero value."

I tried to delete and add the from multiple times but still seeing the same on the final review page. How do i procesed from here ?

[VolvoGirl]

That is very weird.  Haven't seen anyone report that yet.  I would try deleting the 1099R and enter it again MANUALLY, especially if you imported it.   Oh you said you tried that.

How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991