Turbo debit card

[Stargazr78]

TurboTax what the hell is going on? You guys picked a very bad time to screw up.

[Zb63]

What iis my debit card balance 

[Amberleexo21]

In the exact same situation 

[Adamca]

I still haven't got any money waited ubtil midnight and nothing either turbotax had me fill out the wrong type of reform or in just overreacting and will get the money on a day or 2

[Adamca]

I need to kmow this. Since I used turbo tax stimulus tool on the 5th does that mean all my infoarmation js now up to date?

[Adamca]

• So I just checked on wheres myrefund  and it says its only been accepted and that it can take up to 21 days to get approved... Thanks alot TURBO TAX FOR LEAVING THAT PART OUT. It's been 10 days since they accepted the stimulus submission. So maybe  not much longer. So that has to be why we all haven't gotten anything yet.

[DMarkM1]

To check card balance you need to sign in to your account here.  You will also find information on ordering a new card or reporting a lost card on the site as well.

[abbynormal]

I am so ANGRY right now.  Last year, TurboTax sent me a credit card even though I didn't get a refund.  I didn't think anything of it because there was a $0 account balance.  Now my stimulus check has gone to that stupid card and the ONLY way to transfer the money is into another greenbank (or whatever it's called) account.  It's MY money but I can't access it.

[bomblade]

I am confused. I had the same issue. They sent me a card that had my $1 refund. That dollar went back to the irs for back tax. So they said on the 15th that the stimulus money was sent to the card they issued me. I ordered a replacement card but it has a balance of zero.

Irs Get My Payment site and it confirms the money was deposited into bank account ending in xxxx on the 15th. What bank account? I assume this card.

Where is the money then on the replacement card? How can I even access the old card information?

[Mariasauseda1972]

I lost my card and moved and need to see if I can get a replacement 

[DoninGA]

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@Mariasauseda1972 wrote:

I lost my card and moved and need to see if I can get a replacement 

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If you have any questions or need assistance with your Turbo Prepaid Visa Card, visit TurboDebitCard.com or call toll-free at (888) 285-4169.