Reactivate my turbo debit card prepaid

[SHERMOYA]

I was trying to find out why my turbo debit prepaid card said enter valid card number and information when I used this year to receive my first stimulus check back on April 15,2020.

[Jboojones]

They closed mine account .I been trying for 3 days to talk to someone and can't get a hold of any body

[Troy 38]

I’m trying to do the same thing

[Nickolyarmenta]

Been doing the same thing

[cooperdawonc]

I've been trying to call and do the same please reply and keep me posted when someone finds out how to help

[Tpilgrim22]

Mine is doing the same.  I cannot access it. And when I try to log in it wont let me.  When I put my card number in it says it's not right.  And when I call I either get hung up on or told to call the number on back of my card. Which that's tune number I'm calling!!!

[Nickolyarmenta]

[MichelleLO]

For assistance with your Turbo Visa Debit Card activation issue, please visit TurboDebitCard.com or call toll-free at (888) 285-4169.  Please see How will the second stimulus impact me? for more information. 

[Rcbdakota]

your info is actually useless when  cant get into the account and the automated phone bot is terrible

[JamieS1]

Are they able to reactivate my card? I got notification on the 30th it was supposed to get deposited but then I call and they tell me my accounts deactivated either bc of of a negative balance or in activity. Ok well how come everyone else has negative balances and aren't closed? Makes no sense! I would have had my stimulus for myself and my children of they wouldn't have closed the account!!! So very angry I've used turbo tax for years! 

[CatinaT1]

TurboTax isn't who issues the card, so TurboTax is not able to help with this. 

This link might be helpful to you:  Turbo Card