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IRS Portal Now Open; Status Shows Turbo Tax Didn’t Give Enough Info For Me To Receive Payment

Still no answers to questions..... just a “general response” . We would like actual information

IRS Portal Now Open; Status Shows Turbo Tax Didn’t Give Enough Info For Me To Receive Payment

I got the Turbo Card this year as well, and only got it because it said that I was approved for a RAL and after filing my taxes it said that I wasnt and was stuck with the card..When I went to the stimulus find as well it said that i had no direct deposit information on file I'm like wtf

IRS Portal Now Open; Status Shows Turbo Tax Didn’t Give Enough Info For Me To Receive Payment

Yeah that’s messed up cuz according to my 1040 form the routing and acct number is on the form for the turbo card and the irs site said same thing not enough info... really bad after saying funds will be in accts today and there not 

IRS Portal Now Open; Status Shows Turbo Tax Didn’t Give Enough Info For Me To Receive Payment

I received the same message from its portal site plus after spending my tax money I had a whole .60 on card lol but now I'm at -10$ for monthly fees I didn't want the **bleep** card to begin with I got my info updated tho thank god .i won't b using turbo next yr...

IRS Portal Now Open; Status Shows Turbo Tax Didn’t Give Enough Info For Me To Receive Payment

My disappointment is the lack of direction from Turbo tax.  They did not give any information on us having to possibly update our banking info. Everything I found out  was from Facebook groups. They have been bad before but I expected them to step up during a pandemic. I said last year I was done. I mean it this year. I paid them for nothing.  I got better support from forums for free. That Turbo card is another nightmare. 

 

IRS Portal Now Open; Status Shows Turbo Tax Didn’t Give Enough Info For Me To Receive Payment

I entered my cash app account an routing number on the where my payment on the irs for my stimulus check an it went thru but that card never was on my federal tax filed ,  so did i messed up or will the money come to my cash app card instead ? Like i will never come to turbo tax every again if i don't get my money by friday

IRS Portal Now Open; Status Shows Turbo Tax Didn’t Give Enough Info For Me To Receive Payment

I don't think you messed up. I've been told that the IRS will deposit it within a couple of days once you input your information.  They would've mailed it if you didn't update your DD info  

IRS Portal Now Open; Status Shows Turbo Tax Didn’t Give Enough Info For Me To Receive Payment

Can you please tell me where I can find the direct deposit information the routing number and account number that I need to put down so that it can be updated so I may receive my check on my TurboTax card please I can't find it anywhere thank you

IRS Portal Now Open; Status Shows Turbo Tax Didn’t Give Enough Info For Me To Receive Payment

Won't be getting my business again either. Turns out they definitely can put that money directly on the turbo cards our income tax came on. But no one knew that supposedly until today. After I've submitted other account info for it to deposit. And then what do you know my fiancée hit her turbo card earlier tonight. Go figure turbo, TurboTax, turbocard ect you all suck

IRS Portal Now Open; Status Shows Turbo Tax Didn’t Give Enough Info For Me To Receive Payment

Here is what I'm goin through currently with turbo tax an this entire stimulus situation..


Im so confused so essentially in the beginning when I began looking into all of this I identified and still identify as a nonfiler with no source of income. As I am scrolling through inquiring about the stimulus pay and all that I come across turbotax and it's headline implementing partnership with the IRS in regards to helping non filers get their stimulus payment. This was before the IRS had opened it's portal for non filers and people alike. so I went to the link provided by turbotax, the site informed me in order to register me for the stimulus pay I would have to file a simple tax return, free of charge. They sent it to IRS and I got the accepted statement saying the IRS had recieved it and was awaiting determination of my eligibility. Ofcourse I've been one of those people that feel the need to check things excessively just hoping to see approval or deposit made notification or anything different than what it had said the time before. Well the further I look after getting the copy of my "simple taxes" turbotax filed for me for the stimulus registration process the last 2 pages seem incomplete to me(however I'm no tax expert) and trying to read this crap an understand it all is another foreign language to me. However I did notice where I entered my direct deposit info where you're supposed to check either checking or savings I know for a fact when asked i selected checking and lookin over my documents after the fact that turbotax had done sent them, neither option is selected for whatever reason. I tried looking through all the FAQ' s checked the IRS page tried using the where's my refund and it asked for the amount of my refund expected back an I look an it says my refund amount is $0 and the where's my refund portal doesn't accept 0 as a whole number so i can't access that info and also on turbotax where you view your efile and everything else it says where it was sent and recieved an then accetped where it shows your document files it shows my federal has been accepted but my state is showing "started" beside it I've been to IRS page and researched some but with everything as hectic as it is and also with the corona pandemic, it's practically impossible to actually speak to a real human being and to get real solutions to your problems explained in a way you can understand.I'd seen where the where the IRS were coming out with another portal for you to be able to go update your direct deposit and address and the one to track your stimulus Upon entering my info there I got the same exact response as well. letting me know the info on file they couldn't determine eligibility for payment. An when I t to use the IRS portal to apply for the stimulus payment it let's me enter majority of my info then near the end process informs me I have already filed 2019 taxes  ?then I was going to post about this and ask for help from anyone on here and now sees as though I have been got by turbo tax as well. 

jnic0707
New Member

IRS Portal Now Open; Status Shows Turbo Tax Didn’t Give Enough Info For Me To Receive Payment

Joshua

IRS Portal Now Open; Status Shows Turbo Tax Didn’t Give Enough Info For Me To Receive Payment

When I enter my info on the get my payment it keeps telling me my tax info is wrong . I need help here .. my stimulus still isn’t on my turbo visa 

IRS Portal Now Open; Status Shows Turbo Tax Didn’t Give Enough Info For Me To Receive Payment

I feel ya no changes for the better for mine either 😠😣

IRS Portal Now Open; Status Shows Turbo Tax Didn’t Give Enough Info For Me To Receive Payment

I mean i have to wait 24 hours to go back on the irs website for the where my payment will it let me Change it an add my tt prepaid account and routing number or nah?

LS13
Level 3

IRS Portal Now Open; Status Shows Turbo Tax Didn’t Give Enough Info For Me To Receive Payment

@Mmcfarling50 How were you able to change your info? I don't see the button for changing info on the IRS website anymore.

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