COVID payment. Problems after filing with TurboTax

[sunwookwon]

I used the turbotax form for the stimulus check when I'm a nonfiler. Now i can't go to check for my payment or fill out a nonfiler form from the irs site. What do i do?

[GiseleD]

If you used the stimulus registration through TurboTax, there is no need to do the non-filer registration on the IRS site. However, you should still be able to check your status on the IRS Get My Payment portal. If not, what is the error message you are receiving?

[sunwookwon]

I'm getting payment status in unavailable message. I know I do meet eligibility for the stimulus package so I've been very confused. 

[S_Kinison]

I'm in the exact same boat.  Cant get anywhere to update my info, simple told they can't verify my eligibility, and I'm %100 sure I'm eligible.  Here are some news stories about TurboTax saying this is happening to a LOT of people.

Washington Post: https://www.washingtonpost.com/business/2020/04/16/coronav[product key removed]lus-check/

US News & World Report: https://www.usnews.com/news/national-news/articles/2020-04-17/why-you-still-havent-gotten-your-coron...

 USA Today: https://www.usatoday.com/story/money/2020/04/17/coronavirus-stimulus-ch[product key removed]ng-money...

Going to the Get My Payment portal does not work.  We just get the "unable to verify your eligibility" error.

[S_Kinison]

Washington Post: https://www.washingtonpost.com/business/2020/04/16/coronav[product key removed]lus-check/

US News & World Report: https://www.usnews.com/news/national-news/articles/2020-04-17/why-you-still-havent-gotten-your-coron...

 USA Today: https://www.usatoday.com/story/money/2020/04/17/coronavirus-stimulus-ch[product key removed]ng-money...

Going to the Get My Payment portal does not work.  We just get the "unable to verify your eligibility" error.

[Dwalks3]

I’m having the same issues .. has anyone figured out what need to do? 

[S_Kinison]

No, we are still being shoved into the ignore pile.

[NCperson]

@Dwalks3 @S_Kinison - here is the IRS FAQ... if your 2019 tax return is being processed by the IRS, that could be  the issue.

The Get My Payment application will return "Payment Status Not Available" for several reasons, including:

• You are required to file a tax return, but:
• We haven't finished processing your 2019 return
• The application doesn't yet have your data; we’re working on adding more data to allow more people to use it.
• You don't usually file a return, and:
• You used Non-Filers: Enter Payment Info Here but we haven’t processed your entry yet
• You receive an SSA or RRB Form 1099 or SSI or VA benefits; information has not been loaded onto our systems yet for people who don’t normally file a tax return.
• You’re not eligible for a payment (see Eligibility).

We update Get My Payment data once per day, overnight so there is no need to check more often. If you are eligible for a payment and have provided your information either through a recent tax return or the Non-Filers: Enter Payment Info Here application, please check back for updates.

[S_Kinison]

Replied to this in our other conversation thread NCperson... this doesn't apply to me, and apparently to a lot of us.