I'm in the exact same boat. Cant get anywhere to update my info, simple told they can't verify my eligibility, and I'm %100 sure I'm eligible. Here are some news stories about TurboTax saying this is happening to a LOT of people.
Washington Post: https://www.washingtonpost.com/business/2020/04/16/coronav[product key removed]lus-check/
US News & World Report: https://www.usnews.com/news/national-news/articles/2020-04-17/why-you-still-havent-gotten-your-coron...
USA Today: https://www.usatoday.com/story/money/2020/04/17/coronavirus-stimulus-ch[product key removed]ng-money...
Going to the Get My Payment portal does not work. We just get the "unable to verify your eligibility" error.
