Do I need to pay IL state taxes for Army reserve pay? They didn't include it on the W-2 and now it says that I owe.

[Critter]

It may be best for you to talk in real time to TT Customer Support . They can even screen share with you if necessary to see what is going on.    
Here's how to be assigned a phone number to the proper department at TT Customer Support during the business hours shown below (it will not display when they are closed).

1) Go to <a rel="nofollow" target="_blank" href="https://support.turbotax.intuit.com/contact/">https://support.turbotax.intuit.com/contact/</a>
2) Choose the product platform you are using.
3)  Ask a question or keywords without quotes, and Submit.
4)  On next page, skip the suggested articles if they don't help.
5) Scroll down, and you should be able to enter the Support module to get a phone number. (That will be grayed out when they are closed).

[tim-j-swan]

I tricked the system. I went through the IL taxes pretending to TurboTax that I was active duty, then, to make sure that KY didn't pay me extra (I couldn't figure out why) I went back and unchecked the active duty option. It updated KY, but didn't change the IL figures.