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TurboTax imports data provided by financial institutions. If you would like to speak with a representative, start by clicking on: Contact us
If you would like to file an accuracy claim, start by going to: What is the TurboTax 100% Accurate Calculation Guarantee?
And if you're ready to file an Accuracy Claim, go to: How do I submit a claim under the TurboTax 100% Accurate Calculation Guarantee or 100% Accurate, Exp...
Import errors are usually because the financial institution coded it improperly. That is why imports cannot be guaranteed since TurboTax has no control or way to know it the content of the import from the financial institution is accurate or not.
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