I'm using TurboTax Home and Business downloaded ("CD") on Windows 10.
I downloaded several 1099-DIV, 1099-INT and 1099-B forms without major problems.
When downloading from Chase Investments, I clicked to "get your identification code". It took me to this page:
https://chaseonline.chase.com/Logon.aspx?LOB=TurboTaxLogon
which says:
"You're visiting an older version of our website. Please use chase.com instead, or contact us if you have any questions."
I was able to get my identification code. Just wanted to let the TT developers know that they're accessing an old Chase page.
You'll need to sign in or create an account to connect with an expert.
DonPayne, Thanks for taking the time to report this issue. So few people do take the time to report such glitches and we all appreciate your effort. I've gone ahead and forwarded it to the TurboTax folks.
I'd like to pinpoint the exact screen you're referring to in the product. Can you provide screenshots or instructions in the interview so I can pass it onto the product team?
thanks @hbl3973 for passing this along to us! 🙂
Hi,
Does the import still work? When I click the "Get your Identification Code" link, it just brings me to the regular logon page.
Thanks.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
michellemorris08
New Member
spencerprou
New Member
furandfins-outlo
New Member
bernabe95
New Member
beckymitros
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.