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TurboTax 2020 refuses to correct cost basis for ESPP

Same issue.  It states the correct cost basis after filling out the information boxes manually but then doesn't apply the new cost basis or change taxes due based on the new cost basis.

TurboTax 2020 refuses to correct cost basis for ESPP

I logged a case with Intuit and they scheduled a live debug session with me tomorrow. I heard their next update for the desktop edition will be mid-March. Hopefully they'll get this fixed well before then.

TurboTax 2020 refuses to correct cost basis for ESPP

Awesome, thank you @jyao109. please let us know how it goes!

TurboTax 2020 refuses to correct cost basis for ESPP

Well, it's over an hour past the scheduled time and no call. Two strikes against Intuit. One for the no-show and the other for using their customers as the primary form of QA.

TurboTax 2020 refuses to correct cost basis for ESPP

Yikes... that's not a good look for Intuit...

Thanks for taking the time and effort to schedule with them anyways @jyao109 

 

 

TurboTax 2020 refuses to correct cost basis for ESPP

I can't even get to an interview about ESPP sales. My only options for reporting the sale are Stock (non-employee) mutual fund, bond, options, or other. I've been reporting ESPP sales for years, using the full interview. How are you even getting far enough to report that they're ESPP sales?

 

TurboTax 2020 refuses to correct cost basis for ESPP

I finally got a call 90min after our scheduled appointment. I was advised on how to work around this issue by doing the following.

 

1. Click on forms in upper right (For me it appears in the blue bar next to Flags and Notifications).

2. Scroll down to Form 1099-B Wks ("Company Name").

3. If the resulting form find the "Quick Entry Table" and scroll down to the ESPP sale in question.

4. Manually change the value in "Cost or Other Basis" column using the adjusted cost basis.

5. Repeat Step 4 for each ESPP sale.

 

I'm not sure if this is kosher or not but then again I'm not a tax expert.  

 

It took me 5 minutes near the end of the call to convince them that this is indeed a bug and that they have other customers experiencing the same issue. Ridiculous. They assured me that they'll log the bug with updates. They also assured me that the fix won't interfere with the workaround... but I would take it with a grain of salt. 

 

 

 

 

 

TurboTax 2020 refuses to correct cost basis for ESPP

I assume what you mean by interview is their "Guide Me/Walk me through everything" option. I've never used this before so I can't comment on this feature. I always use the "I'll export on my own/I'll chose what I work on" option. There it'll ask you if its employee stock for each individual sale.

TurboTax 2020 refuses to correct cost basis for ESPP

Hey @jyao109 this is essentially the same work around that I posted above (https://ttlc.intuit.com/community/investments-and-rental-properties/discussion/re-turbotax-2020-refu...) , except you enter the Forms before even initiating the ESPP step-by-step workflow.    So this will 100% work (ok, 99.9% if Intuit has some other bug I'm not aware of).  But I agree it is just a work around, not the normal flow Intuit should expect users to go through.

TurboTax 2020 refuses to correct cost basis for ESPP

I just used teksplorer's workaround because I didn't really feel like waiting for TT's fix anymore.

 

From my basic knowledge it seems to output the correct result. One thing I might add is that if you went through the ESPP wizard before, it might have already created the botched worksheets. So you must first go into the Forms view and delete all the individual ESPP sales wks, and the main ESPP wks. Then you can use @teksplorer's workaround and it will start correctly computing & linking the fields.

dave1809
New Member

TurboTax 2020 refuses to correct cost basis for ESPP

Same problem here.  Worked fine last year.  This year I get "0" for adjusted cost basis.  Sent "Feedback" through the program, and have received nothing back.  Will likely move on to a competitor soon and return it to COSTCO if it's not remedied soon.

estern23
Returning Member

TurboTax 2020 refuses to correct cost basis for ESPP

Hi, 

 

Before reading this reply i wanted to state, i am not a CPA, a tax professional, I am just a TT user for many years. Do what you want with this info as it was helpful for me. It might not be helpful for all situations. I am using the PC disc version of TT Premier that i bought from Amazon. I am not sure if the following is the same for other versions. I tried my best to map out the steps i took. Thank you...

 

I was struggling with this same issue around adjusted cost basis for days. I read several places on TT forums, Reddit and others about this change from previous years, where it was just a form field where you could denote the adjusted cost basis and go. Easy in past but things have seemed to change this year. I finally broke down and called customer support, after connecting with the first rep, they quickly moved me to another CPA rep that was more "informed" with this process and in my case RSU (similar to the ESPP flow here that people are talking about). They stated that they had just helped someone with this same issue the prior day.

 

In previous years, that adjusted cost basis field allowed me to do the adjustments that were reported from my E*trade account statement but this year you need to tackle the entry of each transaction in a more lengthy process of reporting it seems.

 

For each of my transactions that are noted on my cost basis summary sheet, i had to do the following (this also assumes you might have imported or entered in each of the items before or along the way):

Note: I have replaced X throughout as the filler for each of your items that you might have. Also when i did the import from E*trade, TT was thinking that all of these imported transactions were not taxed, in turn, lowering my Federal Refund value at the top of the TT app screen. :(

 

1. Edit one of the line items from the table to get to the screen that has a heading of "Tell us about your X", Sale #X of X. This screen has the Box 1a - B 1e inputs, sale category etc.

 

If you had entered the values or imported the values like I did, you will see all of these filled out except the Box 1e cost basis. Mine filed was highlighted in a red border requiring me to fill in a value before continuing. 

 

2. Enter your Cost basis here if not already filled in.

 

3. Verify the Sale Category is correct. 

 

4. Click Continue Blue button

 

5. On this new screen that has a title of something like "Any of these less common items on your X?", you will see more input boxes like Box 1f through Box 2 (checkbox).  In past years this was the screen where there was a dedicated "Adjusted Cost Basis" (verified by opening up TT 2019 to see it right there.)

 

6. In my case my Box 14 was filled in from my import and the correct State field was selected.

 

7. Clicked the "Done" Button to continue.

 

8. Next screen with title of "Was this sale of employee stock?".  First options for Yes, this is stock and No, this is not. 

 

9. I selected Yes, which then shows another question about remembering for future line items if you had more than 1. 

 

10. I selected Yes, since i had a few i needed to adjust from my main table of entries that i imported from E*Trade.

 

11. Then clicked "Continue" button

 

12. Next screen title is "What type of employee stock is this?" options for ESPP, NQSO, ISO, RS, RUS and none. Each of these seems to have a different flow after this point. Below is for RSU, but i assume the data that is required on the next screens is data you can get from your transactions.

 

13. I selected RUS, but you might go down the ESPP option if that is applicable to you. You can verify the type in your stocks program. E*Trade has a good way to view the transactions and each one's values (which we will use in a moment). 

 

14. Click "Continue" button.

 

15. Next screen title "Identify the Employer", select list of employers from your W2 entries. Also a filed to select who the stock belongs to.

 

16. Make your proper selections for this entry and click the "Continue" button

 

17. New screen title "Enter Your Sale Information" with Date Sold and Number of Shared sold. For me this was already filled in from E*Trade

 

18. Verify and click the "Continue" button.

 

19. New screen title "Total Proceeds Summary"

 

20. I reviewed and clicked the "Continue" button again.

 

21. New screen title "How Were You Awarded the Units You Sold?" with two options, From one grant lot, or From different lots. 

 

22. I selected "From one grant lot" and clicked the "Continue" button again.

 

23. New screen title "Enter Vesting (or Release) Information".  This screen has inputs for Total  Shares Vested/Released, Shares Withheld, Date Vested/Released, Market Price, Price you Paid, Purchase Commissions.

 

This was the part where it was not spelled out for me on the Stock Plan Transactions Supplement sheet that i normally use from E*Trade since only some of this data is on there. I had to go into E*Trade and pull up each of the individual release pdf document transactions to get the full details to enter in the values noted above and on this screen.  This is then when my cost basis was now adjusting to the correct amount and was now reflected in the Refund dollar amount at the top of the TT app screen. In my case removing the fact that i was not being double taxed like when i first did the import from E*trade and moving the number back into the correct direction. 

 

After i entered my values, i clicked the "Continue" button.

 

24. New screen title "Your X Sale Results". This page seems to be a summary of the transection. I clicked the "Continue" button.

 

25. new screen title "Select any less common adjustments that apply".  None were applicable to me so i proceeded to click the "Continue" button.

 

This in turn, brings you all the way back to the table of all of my entries. I then continued through each of my entries and repeated based on the type. 

 

Next i pulled up the "Show Relevant Form" by clicking the bottom left arrow button / icon. On this form i was seeing a title of  "Form 1099-B Worksheet", i scrolled down to the "Sales Results for Form 8949" and saw that those values are now show here with Adj code(s) and values. This part is where i asked the CPA on the phone "why this was different from previous years in the fact that the Adjustment Amount was not showing the Adjust Cost Basis". He said this (which i am still not 100% convinced on), "that the way that the form is setup this year could be different from past years. TT guarantees the data will be correct and will pay for any adjustments that are wrong".... not super assuring in my option... But i feel like the process noted above where you clearly document each of the entries and the data points for them is "correct". I think this new more lengthy process maps out the full transactions to TT vs just a blank entry in years past with one entry form.

 

Maybe this will not be solid enough of an answer/be a solid solution for some, maybe it will help some get a little closer to filing your taxes like me (as this is the last part that i had to do after waiting until mid Feb to have E*trade release the 1099-B stuff.), and without a doubt with most tax stuff, it might confuse or drive some more away from where they thought they should be. Again take the info above as you may, don't hold me to this, I normally would never post something like this but felt there was some resolution for me that it might help someone else out there. 

 

Best of luck and have a great day!

 

FOLLOW UP:

I am still not convinced with the above after reviewing my forms that TT outputs. I may have to consult with an actual CPA this year since this seems to be a real issue in TT. 

 

 

 

 

TurboTax 2020 refuses to correct cost basis for ESPP

@estern23 - Thanks for taking time to write your extensive post. The bottom line sounds like they're saying, "Trust us, it's correct." Knowing they will "will pay for any adjustments that are wrong" is not comforting, thinking about what it would take to prove their error and the cost incurred from it.

 

In my case, I walked through the steps like estern23 did and the correct cost basis was calculated. But the values on form 8949 do not match the calculated values. It looks like it's just not copying the correct values from the app to the form. I could manually change the form to correct the values, but it frankly makes me wonder what other values are incorrect. I may need to spend a chunk of money for a CPA to review everything.

 

TurboTax is like other financial systems (bank, investment broker, etc.) where it's unacceptable to not be 100% accurate all the time, every time.

Whatnow
New Member

TurboTax 2020 refuses to correct cost basis for ESPP

I paid for step by  step entry, not correcting your programing. Please mail my money back. H& R Block never had a problem. Do you need my address again?

ThadbCPA
New Member

TurboTax 2020 refuses to correct cost basis for ESPP

I have numerous pages of ESPP sales and I seem to have to mark them all manually “.... from an ESPP” but still says I have to paper file and cannot efile. Don’t recall this issue in 2019. TT please fix. My AGI is lower too! Good for the stimulus. I want to file!!! 

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