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bwelsh_3
New Member

Printing Schedule B

When I print Schedule B from the PDF that TTax creates, it is unreadable.  There are small gray boxes printing repeatedly on each line of the detail sections, making the payer info unreadable.  The boxes do not appear on the display with the file open, nor do the appear on the print preview.

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2 Replies
Carl
Level 15

Printing Schedule B

That's a well known Adobe issue that's been around for a few years now. See if this Adobe Knowledge Base post helps.

https://helpdesk.win2pdf.com/index.php?/Knowledgebase/Article/View/168/0/pdf-displays-correctly-in-a...

bwelsh_3
New Member

Printing Schedule B

Thank you, that pretty much nailed it as a print driver issue.  When I tried a different printer, it worked fine.

 

I did upgrade my computer since last tax season, and although both are Windows 10 obviously the drivers for this printer are not identical.  This was not an issue last year on the old PC using the same printer.

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