You'll need to sign in or create an account to connect with an expert.
When you use the scroll bar on the right side of the months listed and scroll down does it show months 10 thru 12?
Yes. It shows 9, 10, 11 and 12. But, it does not allow you to select any of them. It also doesn't allow you to just type into the box. I was finally able to order TurboTax by using a different credit card with a February expiration date.
Today March 27th 2024 , the TurboTax Desktop and other product Purchase form for Credit Card Information continues to NOT allow the purchaser (me ) to select credit card expiry months between 9 and 12.
As a result, I CANNOT order my 2023 TurboTax Desktop product using my preferred USA credit card.
There must be many other customers having this problem.
TurboTax must be losing many sales.
Please upgrade this problem to have it fixed ASAP.
Thanks from David Sommer, Retired Enrolled Agent
Besides the original poster, this has not been reported as an issue by anyone else. You can call TurboTax Customer service and pay over the phone. Here is a link: Turbo Tax Customer Service
Thanks however there are several posts from several people highlighting the same credit card input problems
which can all be located when you type into "search a question " all the following
"credit card with an expiration date in 2024"
in though you kindly suggested the customer service call option.
Cheers
David
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
Giselle5
Level 2
fegonzalezg-outl
Level 2
Libby3
Returning Member
Libby3
Returning Member
Dant
Level 1
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.