Not able to import Robinhood 1099 form

[jack451]

This is clearly a Robinhood issue I called them yesterday told them the problem they said they would look into it an email me.

they sent me an email with the same bull they have on their site .

but I  did notice this paragraph 

"Your tax data may not yet be available on the Open Financial Exchange [OFX] "

[charly37tls]

same issue. 

[thirstyflea]

Still have an error. It asks if I recently closed the account. Crypto worked fine. Stocks / 1099 B not working. 

[Cass0317]

Please see the TurboTax FAQ's below for assistance importing your 1099B:

• How do I import my 1099?
• What if I can't import my 1099?

If you continue to run into this roadblock, please reach out to our TurboTax Customer Care team by clicking the following link: What is the TurboTax phone number?

[tree53armr]

I called and spoke a rep at turbotax for over 1 hr 15 min, she attempted with suggestions and none worked for my Robinhood 1099 for stocks.  She also tried the online version of turbotax. This is frustrating.

[kkinzel24]

Having same issues.

[LindseyLO]

Please refer to  the TurboTax FAQ's provided below for assistance with importing your 1099B:

• How do I import my 1099?
• What if I can't import my 1099?

[Conrail_G]

The error I get upon 1099 Robinhood Securities import is: "This import was unsuccessful. Your credentials are incorrect. Please try again." Desktop software.

My credentials (the Account # and the Document ID) are not incorrect.

[AkinaLO]

We are limited to what we can view from the public forum. Please reach out to customer support through the link below if you need more assistance.  

What is the TurboTax phone number? - Intuit    

@Conrail_G

[thirstyflea]

I just got a corrected 1099 from Robinhood today. Of course I’ve already submitted my taxes after manually entering the 1099 (which is actually really easy to do summary form). I’m betting that’s why there was an error. Don’t waste your time trying to fix this. It’s certainly a Robinhood issue and they are incompetent. 

[charly37tls]

I tried again after the corrected one and still failing and RH is not helping....No issue with TD and Fidelity....only RH fails. So annoying. Am I doing something wrong ? https://imgur.com/a/mCJx6Eu I tried space, no space, capital letter, small letter.... always have invalid signon message....

[HeatherPLO]

Regarding importing from Robinhood, please see the Help Article here for further assistance with importing your 1099.  It mentions Charles Schwab as an example.  

Also, some users have also had success completing the upload earlier in the morning or later in the evening.

[charly37tls]

good idea but it did not change anything. I check on "security" -> "privacy" and "Data Sharing Permission" is ON to allow third party access

[HeatherPLO]

@charly37tls

For further assistance with this matter, please reach out to us directly using the Help Article here.  This ensures you will get to the correct department as quickly as possible.

[Conrail_G]

The https://support.turbotax.intuit.com/contact/ webpage does not contain any options for selecting products as indicated within the "What is the turbotax phone number" page. The contact us page contains only the single number 1-800-446-8848; is this as intended? It does not seem possible to reach a human via that number.