Merrill Edge 1099 Cannot be imported to TurboTax

[SomeoneLikeYu]

My 1099 in Merrill Edge just became available today, however, it could not get imported into TurboTax. I am using the Mac Download edition, and the message I saw after entering the username and password of Merrill is "Response from Merrill -  Merrill Edge: There is No Reportable Year-Ed Tax Data Related To Your Merrille Lynch Login Id." What should I do now? Hopefully I don't have to enter everything manually in TurboTax. Please advise. Thanks. 

[Opus 17]

I successfully imported from ML Edge on a Mac.  Possibly there is a connection error and you should try again tomorrow.  I assume you double-checked your ID and password?  

[SomeoneLikeYu]

Yes, it worked this morning.

[Richard Dees]

I have the same problem with Mac Turbotax.

[092655Mga]

I have exactly the same problem with Windows 11 using Mozilla Firefox.  Is this a bug and when will it be fixed?  thanks.

[HeatherPLO]

@Richard Dees

@092655Mga

First, please make sure your software is up to date.  For Windows, please reference this Help Article.  For Mac, please reference this Help Article.  

Try again, and if it still does not work, please use this Help Article for 1099 import issues.  

If none of the above steps work, please reach out to us directly using the Help Article here.  This ensures you will get to the correct department as quickly as possible.  

[092655Mga]

It worked this AM for some mysterious reason after numerous tries all last week.