Issues importing across multiple financial institutions

[kokjohnj]

How do I get ahold of Turbo Tax support team with issues on tax document Import from multiple institutions.  Appears out of 4 institutions only Etrade works 

Is there a number to call or email I can send????????????????????????????

[JohnW152]

You can find the contact information in the TurboTax Help article What is the TurboTax phone number?.

However, first you might try clearing your browser's cache and deleting your cookies to see if this helps with the download.  See the TurboTax Help articles How to clear your cache and How do I delete cookies? for guidance.

Then, make sure you're only downloading information from one brokerage at a time.

And, if these suggestions aren't helpful, see the following TurboTax Help articles for potential fixes:

• What if I can't import my 1099?
• How can I fix my 1099 import issue?
• How do I import my 1099s?
• How do I enter a large number of stock transactions in TurboTax?