failure to transfer entire rental property data from 2021 over to 2022

[42DS]

When I installed my 2022 turbo tax, i asked for the 2021 Turbo tax files to be transferred over to the 2022 forms. I have 4 rental properties that I have owned for many years and have always used Turbo tax for filing and this year when I installed the 2022 turbo tax and asked for the previous 2021 files to be transferred over, only three of the properties appeared in the 2022 files. One property was left behind. How do I get the  lost   property data file retrieved and moved over into the 2022 year?

[VolvoGirl]

So far that's good.  You got some 2021 transferred over.   Was the missing property added in 2021?  Maybe you transferred from the wrong file?   See if you have another .tax2021 file on your computer.

Or maybe last year you marked that property as sold in Turbo Tax?

Here's an idea.  Do you still have 2021 installed?  Try opening 2021 program and see if you can get your 2021 return to show up in it.  Go to FILE - OPEN.  And see if all your info is in it and if it's marked as disposed.  

Then save it again with a name and place you can find.  Go to File - Save As.  Then start a new 2022 return and transfer from the 2021 file.

[42DS]

Thank you,  I followed your instructions, however there is one 2021 rental properties that is not showing up in 2022 after I transferred the new copy of the 2021 file.  I confirmed the property not disposed in 2021. I also can pull up the property in question in "forms" in the 2021 software. It all looks fine.

 Please advise.   

[Mike9241]

since you tried again and it failed, your only recourse is to contact support.  No guarantee they can help. 

5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
https://support.turbotax.intuit.com/contact

800-446-8848