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bagel
New Member

Blank Screen when trying to add a 1099INT to amend a return

I have desktop version of turbotax. When I go to try to add a 1099INT, to amend my filing already accepted, when I click on the "add" button, the next screen is blank. I can't do anything.  Ideas?

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4 Replies
RobertB4444
Employee Tax Expert

Blank Screen when trying to add a 1099INT to amend a return

First, restart your computer.

 

Second, clear your cache and cookies.

 

Here's how to clear your cache.

 

Here's how to delete your cookies.

 

Then restart the TurboTax program and log back in and see if that worked.

 

@bagel 

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bagel
New Member

Blank Screen when trying to add a 1099INT to amend a return

Unfortunately that did not help.  The return is now showing “edit” next to the income instead of “update” as well.  But, still a blank screen after I try to add a new 1099IMT?

bagel
New Member

Blank Screen when trying to add a 1099INT to amend a return

Sorry - 1099INT

DawnC
Expert Alumni

Blank Screen when trying to add a 1099INT to amend a return

Go to Forms Mode (click on Forms in the upper right hand corner) and look for the 1099-INT and try to add it there.   

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