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Level 1
February 20, 2020
Question

Where is my taxes

  • February 20, 2020
  • 3 replies
  • 45 views

My name is Justin Williams and my taxes got accepted by the IRS and it been 21 day so where is my money at

    3 replies

    Level 15
    February 21, 2020

    TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.

    Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

    You need your filing status, your Social Security number and the exact amount  (line 20 of your Form 1040) of your federal refund to track your Federal refund:   

    https://www.irs.gov/refunds

    To track your state refund:    

    https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

    On the IRS site you are also offered the use of an app called IRS2Go

    https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

    If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

    https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

    https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

    https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worried

     

    https://ttlc.intuit.com/questions/3397970-path-act-delayed-refunds-for-some-filers

     

    https://www.irs.gov/individuals/refund-timing

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    Level 2
    February 26, 2020

    Can someone please call me [phone number removed]

    Level 15
    February 26, 2020

    No one can call you.

     

    Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

     

    To call TurboTax customer support

    https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

    They are available from 5 a.m. to 9 p.m. Pacific time

     

    https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

     

    https://twitter.com/TeamTurboTax

    or

    https://www.facebook.com/turbotax

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**