Skip to main content

216 replies

Level 2
January 5, 2023

I am tyring to enter my license code.   Nothing shows in the box

Level 2
January 30, 2023

the irs gave. me 6 numbers turbotax only has 5 numbers

DoninGA
Level 15
Level 15
January 30, 2023

@dennis2111 wrote:

the irs gave. me 6 numbers turbotax only has 5 numbers


The 5 digit PIN is for e-filing your 2022 tax return and can be any 5 digits you select.

The 6 digit Identity Protection PIN you received from the IRS is entered in the Other Tax Situation section of the TurboTax program.

 

To enter, edit or delete a 6 digit IP PIN -

Click on Federal Taxes (Personal using Home and Business)
Click on Other Tax Situations
Scroll down to Other Return Info
On Identity Protection PIN, click the start button

 

Or enter ip pin in the Search box located in the upper right of the program screen. Click on Jump to ip pin

Level 2
March 13, 2023

I have turbo tax deluxe 2022 and when I try to download on second computer using license code, it says that this license is already associated with another user.

 

 

Level 2
March 24, 2023

i'm using the CD software that is installed on my computer when I did my 2020 taxes.  When I tried to go into the 2020 turbo tax from my desktop, it requested an activation code.  I entered the code and the answer was that code has already been used.  Of course it has, I used it.  Why doesn't the program recognize that?  I need to amend my 2020 and 2021 returns before I can file the 2022 return.  I have all three programs installed on my computer.  I haven't tried to open 2021 yet, because 2020 has to go first.  How do I fix this?

Level 2
April 16, 2023

I continue to get code 603. I haven't used this even 1 time yet. I can't figure out haw to get a person on the phone and computer keeps sending me to uselesss FAQ's. This is an attrocity. I will never purchase intuit products again! Forget about bad customer service. This company has no customer service.

CassLO
Level 11
April 17, 2023

Please attempt downloading your TurboTax product by following the instructions in the link below: How do I download my software from TurboTax.com?

 

Normally this error code comes up due to Error code 603: All the available activations for that code has been used, however since you have noted that you have not used the program yet, it may work from the downloads link above.

If the issue persists, please see this link for additional suggestions to fix this error or contact our TurboTax Customer Care team: Contact us

@giantsfan1 

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
Level 2
February 17, 2025

how do I download Turbo Tax if here is no code to do it with what I bought at B J store

Level 15
February 17, 2025
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
February 17, 2025

I bought and fully paid for Intuit turbotax Premier but it does not like the license code that came in the box.  This is a desktop version, and NOT online

Level 15
February 17, 2025

Where did you purchase the software?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
March 17, 2025

No disk online

Level 2
March 17, 2025

I purchased my Deluxe Turbo Tax from Costco.  When asked for my license number it said Error Code 607.  What do I do now?

Level 12
March 19, 2025

If you are having issues with your activation code, see the link below:

 

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
Level 2
June 18, 2025

I have my license number for my 2019 Turbo Tax Business, but it is only 14 digits, not 16. Why will it not accept the the license number that came on my purchase documents?

DoninGA
Level 15
Level 15
June 18, 2025

@abrezina wrote:

I have my license number for my 2019 Turbo Tax Business, but it is only 14 digits, not 16. Why will it not accept the the license number that came on my purchase documents?


TurboTax does not support tax year 2019 so the license number is no longer valid.