What is a 8960 hold reject code

Forum|Forum|7 years ago
June 8, 2019
113 replies
549 views

my return was rejected with a 8960 hold reject code. When I follow the link to fix my return it takes me straight to e-filing again. What is the code and how can I fix the return

TurboTax Premier Windows

Show previous replies

bcpatte

Level 2

I called TT, and they told me it is a "known issue" and I should just go to the fix page, and refile and that it should go through with the second submission. I asked her if anyone who has done that has had their return accepted, and she said yet <insert side-eye> ....we will see if it works!

macuser_22

Alumni - Champ

It has been referred to TurboTax to investigate.

It might be an internal TurboTax error or an IRS e-file system glitch - hard to tell where the reject is coming from.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

davermac

Level 2

And how will they notify us it is fixed?

madisyd

Level 2

having the same issue. Went back through my taxes and it changed from the first one that I filed to a different amount now. It didn't change my refund however.

robmaher

Level 2

Fernando, as TT never notified me that it was a programming issue, could you post on here when you are contacted and informed that it is ok to re-file? It is much appreciated.

santanu-basu

Level 2

I downloaded the entire return and verified that form 8960 is properly filled, which I am guessing is what most people are seeing as well. Hopefully they are as efficient fixing their bug as they were taking my money for the premier state and federal products.

user55899

Level 2

I also got the 8960_Hold error, and I can't feel my toes!

Anonymous

This is an internal error and will be fixed tomorrow

madisyd

Level 2

Fernando, did they say how they would contact you about that you could refile?

becky2016

Level 2

Hello - just thought I'd join the general conversation. Same thing here, same non-helpful error code, same feeling of dread and panic.

Show more replies