Manual update issues

Forum|Forum|7 years ago
August 24, 2018
3 replies
3 views

I have installed Turbo Tax 2014, and I would like to run a manual update for it. I can run the software just fine, but when I try to manually update it, the manual update seems to think I don't have 2014 installed.

I would imagine that this was likely due to a change in how Turbo Tax installs to the registry, which could likely have to do with windows 10, which I am currently using.

Any help to resolve this issue would be greatly appreciated.

Carl

Level 11

TurboTax only supports their software for the current tax year and three years back. Don't know if they've pulled the 2014 updates yet, as I would not expect that to occur until Oct of 2018. But check the link at https://ttlc.intuit.com/questions/1901192-manually-update-turbotax-for-windows-software-basic-deluxe-premier-home-business for the 2014 updates and see if they're available for manual download and installation.

lmroberts36

Level 2

Sorry for jumping into this thread, but I can't find the way to post otherwise.

My problem is that the updater in TT version 2018, will download all updates but will not install all of them. I have tried just about everything to resolve the issue. That is, Repair, uninstall and reinstall, changed default browser, installed .net 3.5, and still no joy. So I have been manually installing the updates, but they don't show up in the list of updates installed.

My question is, do the manual update files contain program updates and tax form updates?

Thanks,

Larry

Carl

Level 11

@lmroberts36 the updates are absolutely necessary and critical. They contain all the "fixes" to problems and issues that were identified with the program after it's initial release. Without the updates, chances are very close to 100%, depending on the complexity of your return, that the bottom line results of the return will be wrong. That could mean you're paying to much tax, or not paying enough which will cost you in interest and other underpayment penalties if past the filing deadline. Even if due a refund, you could be "leaving money on the table". So the updates aren't just necessary, they're required in order to be sure of accuracy.

Have you tried installing on another computer and then installing the updates there? To me at this time, it's evident that it's not a program issue, but an operating system issue for you. If you're trying to install or even update TTX 2014/15 on Win 10, that "could" be an issue since Win 10 wasn't out in 2014. But that doesn't mean it's not possible. (At least, not yet.)

dgriffis71

Level 2

So I ran this - and it says 2019 is not installed? I purchased 2019 deluxe thru a 3rd party retailer - what are my chances that I got screwed on the program?

I cannot efile because it says I need updates and forms released - forms that the website says are available.

Every other year, TT would update nearly every time I launched it.

CassLO

Level 11

All CD's you buy over the counter or online *NOT* directly from TurboTax are the same. You can expect when you install it, to have to get updates for it, for all the corrections and updates that will be required in order for your return to be correct.

"Super Carl Level 15"

Please see the below link for instructions:

How do I update my TurboTax CD/Download software program?

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Brindles2

Level 2

I can't manually update my turbo tax 21