Live chat available?

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@Eblove wrote:

Hello I paid the 39.00 for my daughter taxes and 144 was taken out of my card I was told they would send it back in 1 to 2 business days 

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You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

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@savannahp wrote:

i just need to speak with someone about an amendment 

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Questions about an amended return can probably be answered in this forum.   If you wish, you can start a NEW thread about your issue at the link below..  At that page the subject line is for a summary title of your issue and has a limited number of characters.  Something ilke "Need help amending YYYY return " or so, and include the tax year you are amending.  Below that subject/title line is a message box that will let you include relevant details.  But remember this is a PUBLIC Internet forum, so don't post any personal information.

https://ttlc.intuit.com/community/forums/postpage/board-id/203

"i just need to speak with someone about an amendment"

If you actually want to speak to TurboTax Support, here's how to reach them:

Hours are 5AM-9PM Pacific, 7 days per week

https://ttlc.intuit.com/turbotax-support/en-us/contact/

@18dtliky You must pay your fees before you can print.

https://ttlc.intuit.com/community/printing/help/can-i-print-a-copy-of-my-turbotax-online-return-before-i-file-it/00/26244

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@pcingreenwood wrote:

Need to upload 2025 returns to print them out

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To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF)

Or -

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state. 

This will take you back to the 2025 online tax return.

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

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@19hart wrote

Mail my returns now I want to email the rety

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That's not clear.  Please explain what that means so we can better understand.   Did you already file your return by printing, dating, signing, and postal mailing?  If so, did you yourself physically mail it?   TurboTax does not mail it for you.

If you physically mailed the return, what are you wanting to do now?   If you already physically mailed it, then you shouldn't efile; that will confuse the IRS when they get 2 filings and likely cause longer delays in processing your return.

On the other hand, if you chose to file by mail but haven't actually mailed it, you can change the filing method from the mailing option to the efile method.   We can tell you how once we understand your question and whether or not you have actually physically mailed the return.