Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund. Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds.

Your federal refund amount is on line 35a of your Form 1040

https://www.irs.gov/refunds

@Atkinsjennifer

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

bradleytia80

Level 2

Was Eondering it said on my TurboTax that eta was today but still nothing is there a problem

CandaceNichelle

Level 2

I e-filed my 2025 taxes on 3/5. Keep getting text to review and complete. Why am I getting this text

Courtneybarrett1722

Level 2

I need help finding my adjustable gross income for 2024. Is a live agent avaliable?

xmasbaby0

Level 15

Where do I find my AGI?

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

Your 2024 tax return shows your 2024 Adjusted Gross Income (AGI) If you filed a joint return then the AGI is the same for each of you.

Form 1040 line 11

If entering the amount from your 2024 tax return does not work, then try entering “0” instead. If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

You can get a free transcript of your past return from the IRS:

https://www.irs.gov/individuals/get-transcript

Note: If you filed late or amended your return, your correct 2024 AGI may not be in the system.

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

Note: If you mail your federal return, you will also need to mail your state return. You will not be able to e-file your state return.

@Courtneybarrett1722

user17730660110

Level 2

Hello sir / mam how are you so yesterday I was doing my tax using turbo tax app and I choose the free option do my own taxes and that’s my first year but when it’s done you guys charged me 103$ dollars for using assistance help I don’t even use it or I don’t even file my taxes that’s unfair I need refund

DoninGA

Level 15

@user17730660110 wrote:

Hello sir / mam how are you so yesterday I was doing my tax using turbo tax app and I choose the free option do my own taxes and that’s my first year but when it’s done you guys charged me 103$ dollars for using assistance help I don’t even use it or I don’t even file my taxes that’s unfair I need refund

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

Atkinsjennifer

Level 2

I forgot to sign my return

DoninGA

Level 15

@Atkinsjennifer If you e-filed your tax return your electronic signature is the 2024 AGI you entered to e-file the 2025 tax return.

dobro1

Level 2

I have used Turbotax for several years and am in the process of using it again this year. However it looks like it will cost in excess of $200 this year. So I reluctantly will tell you this will be the last year I will use it due to the high cost

tburke5313

Level 2

Where do I enter number that I want to print on line 11 of form 6252?

PatriciaV

Level 15

Form 6252 reports installment sales. To include your Commissions and other sales expenses:

Log into TurboTax Online and open your return.
Choose Federal >> Income from the left column.
Navigate to Installment Sales under Less Common Income
Click Start/Revisit
If you have already started your installment sale, click on Edit next to it.
Continue past the "Property Description" screen.
On the "Sales Information" screen, enter the commission amount in the "Sales Expenses" box.

Note that this thread was unrelated to your topic. You may receive more a timely response in the future if you create a new post.

@tburke5313

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

user17732489913

Level 2

I still haven't heard anything on my nys refund

CatinaT1

Level 15

Once your return is filed, TurboTax has no control over the processing or the timing when the IRS or State releases your refund.

Here are a few FAQs to help you track your refund:
When will I get my federal tax refund?
How do I track my state refund?
Why does Where's My Refund say "approved" but TurboTax still says "accepted"?

Why do some refunds take longer than others?

What if my IRS refund is taking longer than 21 days?

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

user17733262354

Level 2

I have not received my refund. It says it was accepted. It has been over a month.

DoninGA

Level 15

@user17733262354

Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_...

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.