How do I cancel order

DO NOT post the license code here in this forum!  Please Edit your post and remove your personal information and license code.    You have 60 days to request of refund for the Desktop program.  Here is the refund form

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-product/L834M6uyW_US_en_US?uid=leni8g27 

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@Jmury581 wrote:

I think I qualify for the free edition o want to cancel my payment

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If you have filed your 2022 tax return using the online editions a refund cannot be issued.

The TurboTax Free online edition is for very simple tax returns that do not require any other form or schedule other than the Form 1040.  If your tax data requires entry on any other form or schedule then you must upgrade to the Deluxe edition or higher.

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@frankgcjr wrote:

Please cancel my order for federal and state returns that were ordered today March 18, 2023

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Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
Use this TurboTax website to check your orders and payments -
https://turbotax.intuit.com/personal-taxes/cd-download/order-status/

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@ME-90274 wrote:

Need to cancel my California state tax electric file charge of $25.

 

The system is not allowing me to file my California state tax electricity.

 

Thanks,

Mark

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You will need to contact TurboTax support to get the charge cancelled.  Use the key words Billing Issue when contacting support.

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

@saunderlar

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

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@Miss70mare  wrote:

Order # TTWCD[phone number removed] cancel

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You cannot cancel an order on this user forum.

You will need to contact TurboTax support.  Use the key words Billing Issue

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax