Fed & State e-File Rejected (xml data failed schema validation)

Forum|Forum|6 years ago
June 21, 2020
70 replies
364 views

I've tried to eFile twice and both times it's been rejected. TurboTax tells me "The XML data has failed schema validation. This return was not e-filed due to a timing issue or a processing error that has been corrected. No changes are needed ... it just needs to be e-filed again. If the reject continues you may need to print and file this return by mail."

This is really annoying. Anyway to fix it?

Show previous replies

maiakphotography1Author

Level 2

Finally, both Fed & State have been accepted now!! Fed confirmation cam a week ago. Called TurboTax support today, [phone number removed]. Kept telling automated voice I wanted to talk to someone. Finally got in touch with a helpful rep. Email came couple hours later confirming that State was accepted. Good luck everyone!

hwroberts2

Level 2

i get the error that a return has already been filed under my ssn. i have checked irs and there is not another file.

Have tried to call, but get a robot who refused to my call thru. robot cannot understand what is being said.

anyone else?

mesquitebean

Level 15

@ hwroberts2 wrote:
i get the error that a return has already been filed under my ssn. i have checked irs and there is not another file.
Have tried to call, but get a robot who refused to my call thru. robot cannot understand what is being said. anyone else?

You've posted in a thread on a different topic. This thread is about last month's XML validation rejection error bug. When you post a different situation, it's less likely to be seen by someone familiar with your different topic. Although someone may see it and respond here, you are more likely to get help if your start your own new thread on that topic. To do that, go to the link below and click the blue "Ask a Question" button:

https://ttlc.intuit.com/community/taxes/discussion/02/202

The subject line has limited space and is a summary for your question. Also be sure to include your specific rejection error code.

Below that is a box where there is plenty of room to enter any details. Remember this is a public Internet forum, so don't post any personal info.

mrbillman

Level 2

My federal taxes were accepted 4/02/2020 for 413.00 still have not received yet says its still processing <SSN removed> can you help William

DoninGA

Level 15

@mrbillman wrote:

My federal taxes were accepted 4/02/2020 for 413.00 still have not received yet says its still processing 572/04/08652 can you help William Gibson

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

JLG2541

Level 2

I didn’t file with turbo tax was not helping me. I deleted my information.

Kris5

Level 2

I am having the same issue, my return continues to be rejected no matter what correction I do. My message however, is that I have input incorrect AGI or PIN ...BULL. went to my IRS account and extracted a download of my 2019 tax return transcript. I am not putting in the incorrect AGI as the message indicates. This happened to me last year and I had to paper file. You can only imagine how long it took to have my Paper Return Transcribed into the IRS systems during 2020 COVID 19. I had applied for a mortgage in 2020 so not having my tax data available electronically was nothing short of a train wreck. I am now thinking that this is a TURBOTAX issue and not an IRS issue as I Input the same AGI for 2019, as the IRS has in their database.

Thanks and good luck tax payers!!!

VolvoGirl

Level 15

If you mailed your 2019 return it took a long time for the IRS to get it entered. So use 0 for the AGI to efile 2020. You could have tried 0 last year to efile 2019.