CD says 2018 version

Forum|Forum|6 years ago
March 30, 2020
1 reply
5 views

TT,

I recently purchased the basic version of TT in a local retailer and when I loaded the CD it comes up as 2018 TT. My license key is [product key removed]. Will the CD load the 2019 items for last years taxes?

Thanks

Debbie

KatrinaLO

Level 14

Please see the Customer Support phone number below for further assistance:

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

VolvoGirl

Level 15

If it came with a License Code that should be the 2019 CD. The License Code is new for 2019. Did you install the CD? Hen you start a return it will ask for your 2018 return to transfer. That sometimes confuses people.

If you have a License Code it should let you download the program instead of using the CD. Use this link to setup an account to download it

https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive/01/26450

dlschnoorAuthor

Level 2

I have the license code but didn't find a place to enter it. I did see the message about transferring it but I was afraid that would overwrite the 2018 tax file I have on my computer. So you're saying when I get that message to say yes? Thanks