Federal return not recieved
Announcements
TurboTax has you covered during Covid. Get the latest second stimulus info here.
cancel
Showing results for 
Search instead for 
Did you mean: 
Returning Member

Federal return not recieved

I Just realized we never got  the federal proportion of our 2019 return  what should I do?  and does this mean I wont get the stimulus check

5 Replies
Level 15

Federal return not recieved

The payment will go to the account you entered for direct deposit on the 2019 tax return.  If the account is closed the IRS will send the payment by mail or on a debit card.

 

Go to this IRS website for stimulus information - https://www.irs.gov/newsroom/treasury-and-irs-begin-delivering-second-round-of-economic-impact-payme...

Returning Member

Federal return not recieved

I have not received a check and the Bank account is still active ..my return was made June 2020 what's the best way to query this?

 

Thank You

Level 15

Federal return not recieved


@jo581 wrote:

I have not received a check and the Bank account is still active ..my return was made June 2020 what's the best way to query this?

 

Thank You


For the 2019 federal tax refund Only -

 

Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

 

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

 

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

 

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

Returning Member

Federal return not recieved

Thank you very much Champ.  Both State and Federal was mailed in but I got the state refund.

Level 15

Federal return not recieved


@jo581 wrote:

Thank you very much Champ.  Both State and Federal was mailed in but I got the state refund.


Then you will need to contact the IRS on Monday, 01/04/2021.  Try calling the very first thing in the morning so you will get an IRS agent on the phone.

v
Privacy Settings