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in desktop using forms mode, there is a carryforward worksheet where you can enter the amounts. TurBoTax should ask if you are using interview/step mode. 
You posted your question from desktop Home and Business.   If you prepared your return using desktop, why are you trying to use online to amend?     Using your desktop software program which yo... See more...
You posted your question from desktop Home and Business.   If you prepared your return using desktop, why are you trying to use online to amend?     Using your desktop software program which you open from your own hard drive: Go to Federal>Other Tax Situations>Other Tax Forms>Amend a tax return
I just tested another version of TurboTax Online, and the message at the top of the screen was different.  It said View Payment Options >.  But, the advice to click the > is the same.  That should ex... See more...
I just tested another version of TurboTax Online, and the message at the top of the screen was different.  It said View Payment Options >.  But, the advice to click the > is the same.  That should expand the view so that you see the refund/balance due meter.     Be sure you are clicking the arrow pointing right, not the message.     @2012 
it's gone nstead of a refund meter at the top of your screen, you’ll see your refund or taxes due in the Federal Review section of TurboTax Online. For accuracy and simplicity, we show these totals... See more...
it's gone nstead of a refund meter at the top of your screen, you’ll see your refund or taxes due in the Federal Review section of TurboTax Online. For accuracy and simplicity, we show these totals after you enter your income, deductions, and credits instead of a running refund tracker at each step of the filing process.  
What did the IRS say was wrong ?  We might be able to explain it here in the forum.  There are several common reasons we know about, like:   A very common adjustment.  Did the IRS say you didn't re... See more...
What did the IRS say was wrong ?  We might be able to explain it here in the forum.  There are several common reasons we know about, like:   A very common adjustment.  Did the IRS say you didn't report any taxable Social Security on 1040 line 6b?   Or missing some income?  It might have been reported on the wrong line.  Like an IRA got on 1040 line 5 instead of line 4.  Or you left off a W2 or 1099.      
Can you clarify if there is something specific we can help you with? Is there an e-file reject you can describe or something else?   We do offer full service tax preparation, see: TurboTax Full S... See more...
Can you clarify if there is something specific we can help you with? Is there an e-file reject you can describe or something else?   We do offer full service tax preparation, see: TurboTax Full Service for more information or to sign up.
I found a way to insert Various for Date Acquired on the desktop version for Digital Assets. 1) Go to Forms (Upper Right) 2) Find Cap Asset Sales for the one you are working on. For me, it was labe... See more...
I found a way to insert Various for Date Acquired on the desktop version for Digital Assets. 1) Go to Forms (Upper Right) 2) Find Cap Asset Sales for the one you are working on. For me, it was label Cap Asset Sales (Coinbase) 3) Below this is Cap Asset Sales (1) 4) Click on the above. 5) Type "V" in the box you need Various and it should pop up.   I hope this works for you, it did for me.
Yes, updated, multiple times, same message; government forms not available yet.  As of today March 21, 2026, 11:06 AM, same message.  I’m getting the updates but not functioning yet because of missin... See more...
Yes, updated, multiple times, same message; government forms not available yet.  As of today March 21, 2026, 11:06 AM, same message.  I’m getting the updates but not functioning yet because of missing government tax forms, the same message each time. 
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I have dividends from various investments which are from various countries and foreign taxes were paid on it but i do not see credit or deduction for it at all in the return. I did enter the value of... See more...
I have dividends from various investments which are from various countries and foreign taxes were paid on it but i do not see credit or deduction for it at all in the return. I did enter the value of foreign taxes paid while i entered the dividend income details. Tis is for US Federal tax return using online turbo tax.
It depends. If you used only the standard mileage rate (SMR) or regular depreciation you will need the exact amount used. which would be only the business portion. Here are the steps to take to corre... See more...
It depends. If you used only the standard mileage rate (SMR) or regular depreciation you will need the exact amount used. which would be only the business portion. Here are the steps to take to correctly enter your vehicle sale (trade in of a vehicle is a sale for IRS tax purposes). It's very difficult for tax software to handle this when there is varied business use from year to year.   Total all of the business miles for the life of the vehicle Total all miles on the vehicle for the life of the vehicle Business miles divided by total miles = Business Use Percentage for the life of the vehicle Take the original cost of the vehicle x the business use percentage = Business Cost Take the sales or trade-in price x the business use percentage = Business Sales Price Calculate the following: If you used only SMR: all of the business miles by year with the rate in the SMR for depreciation (chart below) to arrive at the total depreciation considered used by the IRS; OR Total all of the actual depreciation expense used for the traded vehicle (see that information in the Vehicle screens) When you go through the vehicle information be sure to select 'Sold, disposed of, etc....' then do not indicate it was sold.  You must say 'Yes' it was converted to personal use.  This will eliminate any sales information in the vehicle it self and will eliminate this vehicle in 2026. Once you have completed the information in that section you will follow the steps below to enter your sale: Go to Less Common Business Situations Scroll to Sale of  Business Property On the next screen select Any Other Property Sale Use the information from step 3, 4, 5 and the depreciation from step 6 to complete your sale Select Sales of business or rental property that you haven't already reported. Answer 'Yes' to Do all of the following apply...?  Description of the Property (Vehicle make/model/year) Sales Price/Sales Expenses  Date acquired and date sold Cost Depreciation If the personal use portion of your vehicle is a loss there is nothing to report for that portion of the sale/trade.  Annual Depreciation Component Breakdown (for more years see the chart in IRS Pub 463) 2025: $.33 2024: $.30 2023: $.28 2022: $.26 2021: $.26 This will complete your expense for this vehicle and the sale of this vehicle for 2025.
Several of us have asked----what forms are you missing?   
When using TurboTax Online, look at the top of the screen and if you see Explain my taxes >  or even something else such as View Payment Options > , then try clicking on the >. This should expand tha... See more...
When using TurboTax Online, look at the top of the screen and if you see Explain my taxes >  or even something else such as View Payment Options > , then try clicking on the >. This should expand that top line to show the refund/balance due meter for your return.    
TO REMOVE TURBOTAX LIVE https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-subscriptions/remove-turbotax-live/L3WW5jwOM_US_en_US    HOW CAN I DOWNGRADE TO A LOWER VERSION http... See more...
TO REMOVE TURBOTAX LIVE https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-subscriptions/remove-turbotax-live/L3WW5jwOM_US_en_US    HOW CAN I DOWNGRADE TO A LOWER VERSION https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/downgrade-lower-priced-version-turbotax-online/L2IDaMvkt_US_en_US?uid=m6ilzady     WHY DO I HAVE TO PAY?  I WANT THE FREE EDITION   The information that you can enter in Free Edition is pretty limited now.  Thanks to the tax laws that began for 2018 returns, there are no more simple Form 1040EZ or 1040A's.  Everything goes on a Form 1040 that has three extra "schedules" with it, and if you need any of those schedules, you are not able to use the Free Edition.  Using the standard deduction instead of itemizing does NOT mean you will not need any of those schedules.   If you started in the Free Edition and entered any data that required any extra forms or schedules, you have to upgrade to a paid version and if you are watching the screens carefully you are alerted to the upgrade.       TurboTax Online: Important Details about Filing Simple Form 1040 Returns If you have a simple Form 1040 return only (no forms or schedules except as needed to claim the Earned Income Tax Credit, Child Tax Credit or student loan interest), you can file for free yourself with TurboTax Free Edition, or you can file with TurboTax Live Assisted Basic at the listed price. Roughly 37% of taxpayers are eligible. Examples of situations included in a simple Form 1040 return (assuming no added tax complexity): W-2 income Interest, dividends or original issue discounts (1099-INT/1099-DIV/1099-OID) that don’t require filing a Schedule B IRS standard deduction Earned Income Tax Credit (EITC) Child Tax Credit (CTC) Student loan interest deduction Taxable qualified retirement plan distributions   Examples of situations not included in a simple Form 1040 return: Itemized deductions claimed on Schedule A, like charitable contributions, medical expenses, mortgage interest and state and local tax deductions Unemployment income reported on a 1099-G Business or 1099-NEC income (often reported by those who are self-employed, gig workers or freelancers) Stock sales (including crypto investments) Income from rental property or property sales Credits, deductions and income reported on other forms or schedules        How can I see my TurboTax  fees?  https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbotax-online/L1XnIzgzg_US_en_US?uid=m682vq7k   If your TurboTax fees are higher than expected, you can reduce them by removing add-ons     (BEFORE you e-file) :   Remove Premium Services Remove MAX Defend & Restore Remove a state Remove PLUS Help & Support Remove Pay With Your Refund     Or—-Use this IRS site for other ways to file for free.  There are 8  free software versions available from the IRS Free File site   https://apps.irs.gov/app/freeFile/
Yes, updated, multiple times, same message; government forms not available yet.  As of today March 21, 2026, 11:06 AM, same message.  I’m getting the updates but not functioning yet because of missin... See more...
Yes, updated, multiple times, same message; government forms not available yet.  As of today March 21, 2026, 11:06 AM, same message.  I’m getting the updates but not functioning yet because of missing government tax forms. 
Hi   We called in for help and received a $70 charge that they said would be removed since we bought turbo tax premier. We still see the charge.     Any help with how long it takes to get rid of ... See more...
Hi   We called in for help and received a $70 charge that they said would be removed since we bought turbo tax premier. We still see the charge.     Any help with how long it takes to get rid of it?
Yes your entry is correct.  While the first screen determined the North Carolina portion of taxable Social Security benefits, North Carolina law allows you to deduct that taxable portion on your stat... See more...
Yes your entry is correct.  While the first screen determined the North Carolina portion of taxable Social Security benefits, North Carolina law allows you to deduct that taxable portion on your state return.  You are basically reporting the income on the first screen, then exempting it from tax on the second.    
That's all generally correct, I would just add that some types of flooring can be depreciated over 5 years if it's carpet or removable flooring that isn't considered to be permanently attached to the... See more...
That's all generally correct, I would just add that some types of flooring can be depreciated over 5 years if it's carpet or removable flooring that isn't considered to be permanently attached to the subfloor (such as floating vinyl plank flooring).     Also if it's a short-term rental then some of those answers are different.   TurboTax still doesn't handle this well, but any 27.5 year items in a short-term rental have to be depreciated over 39 years instead.  And a short-term rental is eligible for qualified improvement property (QIP), so it can use section 179 for the HVAC system in that case. 
I have the same issue - am on with support now and they are waiting for "further assistance from a supervisor".  I, too, have used TT for decades and have never had this issue.
It differs by state. Search for your state’s Where’s My Refund.