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I filed my taxes through TurboTax and wasn't sure if I needed to submit payment to the IRS myself. I wasn't able to get in touch with my tax expert which I had paid for after filing my taxes, and the only options or notice of payment was to go to the IRS directly to file. A few days after I submit a direct payment, I get a notification that a duplicate payment has been submitted from my bank and that it was an e-filing. I received zero communications from TurboTax about them sending out payments and wasn't able to reach support in a timely manner about the issue. This is absolutely horrible customer service and I'm extremely disappointed in the way they're operating. 

Since you had posted this three days ago before Tax Day, you could have contributed to the Traditional IRA, submitted Form 4868 and had the custodian remove the SEP contribution as an excess contribution. As it is, the window for a Traditional IRA contribution is now closed.   Just another reason not to wait till the last days to file.   @KD9 

@DoninGA , how this question is handled matters. Broader cultural and political shifts can influence what is considered “acceptable” in these situations.   For example, the software I switched to defaults to “No,” provides context about the likelihood of the answer, and allows users to revise it. In contrast, my experience -and reports from others- suggest that TurboTax may have made this question mandatory for some users (e.g., naturalized individuals) while not asking it of others. If accurate, that raises serious concerns about unequal treatment based on characteristics such as background or ethnicity. I attempted to get clarification from TurboTax, but they did not respond to my questions nor follow up as promised.   At a minimum, this points to a lack of transparency on an issue that deserves clear and consistent handling.

use "25% of inherited home" in description.  Note: this goes on Form 8949 Page 2. divide all full amounts by four.   If you have a 1099-S, report the sale exactly as you would if you did not receive a 1099-S  

Well, I'm very happy to say that, as a result of either this post or the similar email I sent to support when the refund was denied, Intuit support reached out to me, and after clarifying the situation and gathering some documentation from me, agreed to refund the entire $203 for the Online program. I don't think it should have been so hard, but I'm grateful to Elsa and the others on that team who recognized the mistakes made and took steps to rectify them.

I am sorry for the loss of your father.   If the property was transferred to you and your three sisters outright (your mother and father were not on title) over 15 years ago, then you really don't have much of an argument for a life estate, expressed or implied. Further, your mother was alive on the date of the sale and still is alive to date.   As a result, you will likely have to use your parents' cost basis (in 1953) plus the cost of improvements over the course of the ownership of the house to measure your total gain on the sale. 

@LuckyLukas In your original post you said " Can I buy a 2nd "Deluxe" version on my laptop that would allow 8 more?" Having 8 returns is for a TurboTax Canada Standard desktop edition - https://turbotax.intuit.ca/tax/software/desktop?srsltid=AfmBOopJA4P0k-Vnali4QVKpaSUe3D9vw4wB7PFTEhuWee1nvCrlfliB   This is the TurboTax US user community website. Go to this TurboTax Canada website for assistance with a Canadian tax return or the TurboTax Canada editions - https://turbotax.community.intuit.ca/turbotax-support/en-ca  

Hi. I bought a 2nd Turbotax Deluxe version using a different email but it does not create a different icon on my laptop. It's like it's putting the new version in the prior version, and does not add more files available for transmission.  

@TurboLover2 wrote: Right, but if I delete my data does that mean I lose my online account?  No, you're not deleting your account, you're deleting data that is online. You need an account but do NOT need to store any of your tax data online.   To the best of my knowledge, in fact, you cannot actually delete your account without some sort of intervention by Intuit personnel; you can only delete any data stored online.

While I agree with @Mike9241 the question is not clear. The question was asked in the Business software section, but the  original message indicates TT online which is only available for individual returns; which could include Schedule C or information from a Schedule K-1. What tax return are you referring to?

@M-MTax    Thank you for your response.   Right, but if I delete my data does that mean I lose my online account?  As I recall from filing through Desktop you need to have an active online account to file.   When I started the process to delete the data it said something like "We will sign you out of your account one last time." leading me to think that my account will disappear, which I don't want since I need to use it to file.   The worst case scenario is finding out at the last minute when I have the return done that I can't file it because deleting my data in the last year eliminated my account or caused some other kind of filing problem.