I have been using turbotax premium for many years. Today, after I paid over $430 to cover all the options and I got the choice to pay by federal refund or by credit card where I chose to pay by cred...
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I have been using turbotax premium for many years. Today, after I paid over $430 to cover all the options and I got the choice to pay by federal refund or by credit card where I chose to pay by credit card, at the very end, a page popped up to agree to get federal refund 5 days early. There was absolutely NO statement that this would cost another $35 and that I had the choice to deduct from Federal refund or use credit card. The fee was embedded in legal terms and conditions, which although I clicked, missed it because after spending many hours to prepare tax and paying that much just few minutes prior to this screen, I did not think there is such an under the belt hit job. Called for an expert and a lady came on phone, reviewed the screen and kept arguing that I already paid for and no refund. I told that I was not asking for refund for payment made using my credit card. But for this extra $35, the screen showed it would be taken out of my federal refund to which I did not specifically agree when I made payment and this did not pop up in the previous screen. However, Turbo Tax played magician and that screen did not come back again. The lady told me I agreed to Credit Karma which is different company. This absolutely unfair cheating by turbotax and she was not willing to do anything for me to cancel this option (which I told her that once tax filing is done, I would agree by default). So, for all the tax prep, your back button works but this sleek under-the-belt- hit by turbotax is despicable. Bye Bye turbo tax for good.