This issue often occurs due to discrepancy between the state and zip code or a failure to import state data.
To fix it, try the following steps:
Sign in to your account, go to the Fede...
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This issue often occurs due to discrepancy between the state and zip code or a failure to import state data.
To fix it, try the following steps:
Sign in to your account, go to the Federal section, then click on Wages and Income, find the specific institution's form in the error, and click edit to verify the recipient state is correctly entered.
Make sure the 2-letter state abbreviation matches the zip code.
If editing fails, delete the form and manually enter the data again instead of importing it.
To delete the form, follow the next steps:
Sign in and open your return.
Select Tax Tools in the left menu, then click Tools.
Select Delete a form.
Click Delete next to the form, schedule, or worksheet.
Follow the instructions to confirm deletion.